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Mbaadk
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imcfaultdm.exe error - can't receive SNMP traps

Hi

Since upgrading to 7.3, i'm unable to receive SNMP traps.

Traps from all network enabled devices, APC's, Storage, switches, are relaying SNMP traps - wireshark shows that all traps are flowing to our management server.

imcfaultdm.exe is listning on UDP 162

In the imcfaultdm log - the service continues to restart.

LOG-------------------------------LOG

2017-03-02 13:22:38.569 [INFO (0)] [THREAD(3820)] ===================== FaultDm started successfully =====================
2017-03-02 13:22:38.571 [INFO (0)] [THREAD(3820)] [CQvApplication::start] call run().
2017-03-02 13:22:42.460 [WARNING (102)] [THREAD(4372)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:23:37.461 [WARNING (102)] [THREAD(5284)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 2484530002)
2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 1374359241)
2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-02 13:31:25.628 [ERROR (-100)] [THREAD(14500)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.4
2017-03-02 13:31:49.733 [INFO (0)] [THREAD(9196)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call globalInit().
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initResMgr begin.
2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CSysGlobalVar::instance().
2017-03-02 13:31:50.217 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] finished.
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call init().
2017-03-02 13:31:50.221 [ERROR (109)] [THREAD(9196)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
2017-03-02 13:31:50.226 [ERROR (-100)] [THREAD(9196)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-02 13:31:50.235 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.238 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.240 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.260 [INFO (0)] [THREAD(9196)] [CTrapImporter::importTrapDef()] Cost 10
2017-03-02 13:31:50.651 [INFO (0)] [THREAD(9196)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] ===================== FaultDm started successfully =====================
2017-03-02 13:31:51.345 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call run().
2017-03-02 13:31:55.221 [WARNING (102)] [THREAD(7344)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:32:33.921 [INFO (0)] [THREAD(15140)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call globalInit().
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initResMgr begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CSysGlobalVar::instance().
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] finished.
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call init().
2017-03-02 13:32:33.987 [ERROR (109)] [THREAD(15140)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
2017-03-02 13:32:33.992 [ERROR (-100)] [THREAD(15140)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-02 13:32:33.998 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.000 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.001 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.002 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.004 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.023 [INFO (0)] [THREAD(15140)] [CTrapImporter::importTrapDef()] Cost 10
2017-03-02 13:32:34.391 [INFO (0)] [THREAD(15140)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] ===================== FaultDm started successfully =====================
2017-03-02 13:32:35.150 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call run().
2017-03-02 13:32:38.990 [WARNING (102)] [THREAD(3580)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:33:34.018 [WARNING (102)] [THREAD(14904)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].

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