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rohw
Advisor

‎03-29-2017 06:31 AM - edited ‎03-29-2017 06:56 AM

‎03-29-2017 06:31 AM - edited ‎03-29-2017 06:56 AM

OneView chooses wrong iLO license type

We have some BL460c Gen9 iLOs that had issues at first communicating with OneView and the configuration couldn't be applied by OneView.  We don't have any special configuration.  It's just the basics that OneView does, like adding an account and setting NTP.  OneView says the iLO is licensed for HP OneView Advanced w/o iLO.  It should be an HP OneView Advanced license.  I checked the iLO and it didn't have a license key.  When I refreshed the server hardware, it still said it's licensed for HP OneView Advanced w/o iLO.  We have licenses available in OneView for both types.  I rebooted the iLO.  I rebooted the iLO, also, with no luck.  I haven't tried reapplying the profile yet.  The server I'm working on is in production, so I'd have to get an outage window to do that, and it's not a work stoppage condition.

I have not opened a case with HP yet.

How do I get the iLO licensed with the correct type?  I can apply a license through HPE SIM, but I shouldn't have to use those licenses.

OneView version:  2.00.08

Licenses available:
HP OneView Advanced: 108 available
HP OneView Advanced w/o iLO:  116 available

Same result with both browsers in Windows 7 Enterprise:
Firefox 52.0.1
IE 11.0.9600

Forgot to add that the iLO firmware is 2.50.

 

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