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Aivis
Occasional Contributor

‎12-07-2017 01:16 AM - edited ‎12-07-2017 01:55 AM

‎12-07-2017 01:16 AM - edited ‎12-07-2017 01:55 AM

HP SPP 2017.7.2 or 2017.10 on Oracle Linux 6.9

Hello Dear Sirs,

I experience problems with applying of HP SPP on Oracle Linux 6.9 using HP SPP 2017.7.2 or most recent HP SPP 2017.10 ISO P- 01456_001_spp-2017.10.1-SPP2017101.2017_1027.10.iso

 Smart update service considers Oracle Linux 6.9 as not supported system. Please find below scouting log below:

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [userlogger.cpp:206] :: Opened log /var/log/sum/localhost/sum_log.txt

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [userlogger.cpp:206] :: Opened log /var/log/sum/localhost/sum_detail_log.txt

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:187] :: Scouting type of node - [localhost].

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:405] :: Getting list of node types to scout.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:481] :: Getting node type LINUX scouting object.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [linuxnodetypescouting.cpp:108] :: Started Linux node type scouting for ipAddress localhost.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [linuxnodetypescouting.cpp:122] :: Detected local linux node.

[INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1246] :: System model is: ProLiant DL380 Gen9 [INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1201] :: Server generation is: 9 [INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1270] :: Retrieving OS details for local system [INFO] :: Dec-06-2017 06:34:39:657 pm :: [linuxnodetypescouting.cpp:1345] :: oraclelinux-release-6Server-9.0.3.x86_64

[ERROR] :: Dec-06-2017 06:34:39:718 pm :: [linuxnodetypescouting.cpp:1447] :: Could not match the OS to one of the expected:  oraclelinux-release-6Server-9.0.3.x86_64

Can You kindly clarify why Oracle Linux 6.9 is not applicable for most recent support packs? In 2017.04 on Oracle Linux works like a charm . Why "support" it is dissapear now?

Thank You in advance.

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