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ccoho
Advisor

‎01-05-2018 07:04 AM

‎01-05-2018 07:04 AM

HP SUM / SPP Failed to copy self-inventory xml files

I just downloaded the newest Gen9 SPP and when I try to inventory most of my servers remotely using the smart update manager (version 8 comes in the SPP) I get the error "Failed to copy Inventory/selfInventory xml files to host machine from remote node"

If I go on the remote server and look at the sum logs, it shows "Node localhost is up to date, no updates were needed or nothing was installed before exiting. "  But I know this is incorrect, there are updates in the SPP that are not installed on the server.

If I load up a previous SPP with an older 7.x SUM it will inventory fine (but show in the web interface that the server is up to date as I'd run that SPP months ago).

Does anyone know what could be causing this?

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