Event 1010 in Application Log

[Ron_54]

I am getting this error on one server and I can not find a resolution to it.

Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1010
Date: 1/28/2003
Time: 9:45:30 AM
User: N/A
Computer: COMPUTERNAME
Description:
The Collect Procedure for the "Tcpip" service in DLL
"C:\WINNT\system32\Perfctrs.dll" generated an exception
or returned an invalid status. Performance data returned by
counter DLL will be not be returned in Perf Data Block.
Exception or status code

Microsoft says it is with CIM 3.5 and earlier but I am running 7 SP1 and 6.1 agents.

Thanks in advance,
Ron

[Jorge Rivera_2]

I'm also having this issue and can not find how to stop this error from popping up. It's only happening on my 2000 servers.

[Martijn Stuart · Accepted solution]

Ron,

I've had the same problem.
When I checked the performance subkey in the registry for the TCP service, the "disable performance counters" key was set to 1. I'v set the value to 0 and rebooted the machine. Problem solved !! It seems that processes trying to read the performance data failed to do so because of the fact that the perfcounters for this object were disabled.

The following is the .reg file you cab use to add the correct value in the registry:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Performance]
"Disable Performance Counters"=dword:00000000

Let me know if it worked out for you !

[Ron_54]

It worked! Thanks!

[Chun Siew]

I'm having the same issue, but with the collect procedure for "Spooler". I looked at the registry based on Martijn Stuart's reply. However, I do not have the "Disable Performance counters" key under Spooler\Performance. Can I safely add that key?

Any thoughts on that Martijn?

Thanks in advance:
Chun

[Jeff Wilson_3]

We have had this error on all servers installed with Smartstart 6.0 and above.

The error used to occur on versions below 3.5

Hp have escalated the problem to Microsoft but I have no information how this is progressing.

Initially we thought the registry fix mentioned in the previous messages had fixed the problem but after a few hours it returned.

[Jon Finley]

The key will work under ANY of the performance areas.

So placing it within the spooler areas should resolve your problem.

Jon

[Darrin Rawls]

This issue is currently being worked by Microsoft. Turns out it must be a bug introduced in Win2k SP3.

[Jeff Mathews]

Just a note that after setting the registry as described above and rebooting, the setting has reverted back to 1. Is this a feature of W2K SP3?

[Hagay Levin]

We Had this error repeatedli (every 5 seconds)on a new proliant, after we installed the softpaq.

disabeling the netowrk interface monitoring (from the hp monitoring tools) fixed the problem.

Sorry I cant give exact details (server model and instractions) - because I'm not near the srver.

[Chun Siew]

Thanks to all who contributed. Looks like the event is more of a nuisance factor/benign error than an actual problem.

[Brenda Fish]

For my system this is not benign or trivial as it seems to appear following a significant performance degradation for up to 10 minutes.

Also have a new Proliant W2K server and have changed the registry entry as suggested but error still occurs.

Would like additional info from the person who said they changed their HP monitoring settings..

[Brenda Fish]

For my system this is not benign or trivial as it seems to appear following a significant performance degradation for up to 10 minutes.

Also have a new Proliant W2K server and have changed the registry entry as suggested but error still occurs.

Would like additional info from the person who said they changed their HP monitoring settings..

[Brendan Geary]

Has microsoft come back with a resolution to this?

Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1010
Date: 11/5/2003
Time: 6:43:57 PM
User: N/A
Computer: Computername
Description:
The Collect Procedure for the "Spooler" service in DLL "C:\WINNT\system32\winspool.drv" generated an exception or returned an invalid status. Performance data returned by counter DLL will be not be returned in Perf Data Block. Exception or status code returned is data DWORD 0.
Data:
0000: ba 06 00 00 º...

[Martijn Stuart]

It seems that a reboot is necessary after changing the rigistry value. If the server is not rebooted, the event changes as described above. same issue, different text ?

[Turishi Malhotra]

Dear All
Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1010
Date: 2/4/2004
Time: 9:45:30 AM
User: N/A
Computer: COMPUTERNAME
Description:
The Collect Procedure for the "NBF" service in DLL "C:WINNT\system32\Perfctrs.dll" generated an exception or returned an invalid status. Performance data returned by counter DLL will not be returned in Perf Data Block. Exception or status code returned is data DWORD 0.
Data :-0000: 3d 01 00 00


Is this same problem for which every one has given solution as in my case it saying instead of "TCPIP" it is "NBF" so tell should I correct the value for NBF also
thz
Turishi

[Ercument Kadim]

1.) Use the unlodctr ad lodctr commands at a command prompt window to unload and reload the affected counters and see if the error messages stop. This likely may help, but it also may likely not.

Example: unlodctr.exe tcpip (you can replace tcpip with another service name causing the problem and mentioned in the description part of the event description.

2.) Use the Extctrlst.exe utility (from W2K resource Kit) to completely disable all extensible counters on the machines in question. This will likely solve the issues, but will need to be done completely and not singularly for certain counters. Simply having one bad counter enabled can cause the entire system to go berserk and can even
throw errors for other counters.

3.) As the last alternative way, you can use the KB Q300956 article (http://support.microsoft.com/default.aspx?scid=kb;en-us;300956) to completely rebuild the performance counter library. This solution is practically guaranteed to get rid of the annoying error messages.

[vipul_6]

Dear All
Event Type: Error
Event Source: Perflib
Event Category: None
Event ID: 1010
Date: 2/4/2004
Time: 9:45:30 AM
User: N/A
Computer: COMPUTERNAME
Description:
The Collect Procedure for the "DHCP Server" service in DLL "C:WINNT\system32\Perfctrs.dll" generated an exception or returned an invalid status. Performance data returned by counter DLL will not be returned in Perf Data Block. Exception or status code returned is data DWORD 0.
Data :-0000: 3d 01 00 00


Is this same problem for which every one has given solution as in my case it saying instead of "TCPIP" it is "DHCP Server" so tell should I correct the value for NBF also
thz
vipul