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тАО11-02-2004 01:24 AM
тАО11-02-2004 01:24 AM
VC Agent not configured ?
Running Insight Manager 7 SP 2.3. All our servers have autodiscovered and most are okay but some servers have a blue dot for SW and not the warning. When you hover over the blue dot it says VC Agent not configured. I click on the blue dot and go into vc agent and it is configured but it does not seem to be sending the updates back to insight manager.
Any ideas ?
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тАО11-11-2004 11:50 AM
тАО11-11-2004 11:50 AM
Re: VC Agent not configured ?
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тАО11-11-2004 08:26 PM
тАО11-11-2004 08:26 PM
Re: VC Agent not configured ?
On the Device Home page for one of the blue dot servers, go to the Settings tab and click on Options.
Under Trust Mode, make an appropriate selection for your network - I use 'Trust by Name' and key the name of my IM7 server into the field.
Then click Save Configuration and from IM Console choose Devices, Tasks, Software Version Status Polling. Once this completes your blue dot should change to the appropriate status.
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тАО01-28-2009 12:54 PM
тАО01-28-2009 12:54 PM
Re: VC Agent not configured ?
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тАО05-05-2010 07:35 AM
тАО05-05-2010 07:35 AM
Re: VC Agent not configured ?
My issues were;
First the VC agent was configured correctly but not being detected as such by HPSIM- i got "VC Agent not found"
Secondly one some servers the agent was detected by communication was failing with "Software Version Status: system communication errors" when clicked on i got a error page with possibly fix but when set did not fix the issue:
Error communicating with Version Control AgentThere was an HTTP error with the Version Control Agent (VCA) on this system. In slower environments this could be because HTTP requests are timing out. To correct this run the command
mxglobalsettings -ld http_request_timeout
This will return the current HTTP timeout value, in seconds (the default is 15). Increase the setting using
mxglobalsettings -s http_request_timeout=x
where 'x' is the new timeout value. Note that adjusting this setting will affect HP SIM performance and should be used carefully.
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тАО06-07-2010 01:52 AM
тАО06-07-2010 01:52 AM
Re: VC Agent not configured ?
We were getting the blue question marks under VCA in previous version.
Now getting white info icon under VCA on some servers.
Can confirm that doing a Software Status Poll solves the problem - as long as you do it twice!
This works for all servers apart from the server with SIM installed.