CL2200 GEN10 BMC Firmware Upgrade Unable to Access

[alepodj]

Hello

Recently after i performed a BMC firmware upgrade from 1.11.0 or abouts to latest 1.18.0 for a CL2200 GEN10, im unable to use the BMC credentials that are on the server sticker "Administrator" and the string of text/numbers. Is there a different set of default credentials for this version or any way to reset the BMC, any other logins to try, etc?

Trying to reset the password at the login screen suggests via error message that the user "Administrator" doesnt exists, but one "admin" does, but using that dont work either

Not: The defaults worked before the upgrade and no changes were made to users or passwords

Thanks in advance

[alepodj · Accepted solution]

Found it🤦

ADMIN / ADMIN

[Sunitha_Mod]

Hello @alepodj.

That's excellent! 

We are extremely glad to know you were able to find the solution. Please share the steps you took to resolve the issue, as this will benefit other members of the Community.

[alepodj]

Hi, i did share credentials above, but further details below :

The upgrade to BMC 1.18.0 deleted the default Administrator/(password_from_server_sticker) (*2) profile from the BMC users Channel 1 Slot 4, not sure if that expected or a bug. I was able to get in using another default profile that i was not aware existed via user and password (*1): ADMIN/ADMIN and added the default server sticker profile manually back into the BMC via settings. 

Settings --> User Management --> Channel 1 Slot 4 (Added it back as per server sticker)

[Sunitha_Mod]

Hello @alepodj,

Perfect! 

We appreciate you for sharing the solution.