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тАО08-05-2003 12:56 AM
тАО08-05-2003 12:56 AM
RILOE II Becomes unavailable via Web interface
Almost all boards will become unavailable via the web interface a few days after installation, even when nothing has been changed on the host server. Resetting the board will make it available again, for a limited time.
Obviously, this is causing us major problems. If we have a server that goes down at a remote site, and the RIB has become unavailable, we cannot access that server.
We have implemented a work around to this problem by resetting the RIB boards automatically every day, which has resolved the problem in the short term.
I would be very interested to know if anyone else has experienced this problem, and what if any solutions there are available. Unfortunately, HP support was unable to solve this issue...
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тАО08-06-2003 07:43 AM
тАО08-06-2003 07:43 AM
Re: RILOE II Becomes unavailable via Web interface
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тАО08-08-2003 02:27 AM
тАО08-08-2003 02:27 AM
Re: RILOE II Becomes unavailable via Web interface
The reset is actually initiated by us as a work around, this is not part of the problem.
Thanks for your reply.
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тАО08-08-2003 07:35 AM
тАО08-08-2003 07:35 AM
Re: RILOE II Becomes unavailable via Web interface
I have not heard of this problem before so I don't have a quick answer for you. I suggest you call HP support again and ask that your issue be elevated up to engineering. There is not a charge for product support, and this does sound like a product issue to me. This will enable us to get more detailed information about your configuration. In fact a network capture from one of the failing boards would be very useful.
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тАО08-15-2003 03:23 AM
тАО08-15-2003 03:23 AM
Re: RILOE II Becomes unavailable via Web interface
1 of the RILOE cards is constantly available through the web browser while the other will only become available mid - late afternoon.
Even stranger is that some workstations can ping the IP address always, although they cant use the browser, while other workstations cannot ping it until approx 12:30pm.
If we reboot the card, everything is fine until the next day.
Our networking guys have assured us that it is not network / protocol problem and likewise - HP support were not much help.
If you ever come across a fix for this issue I would be grateful if you posted it here.
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тАО10-02-2003 08:24 AM
тАО10-02-2003 08:24 AM
Re: RILOE II Becomes unavailable via Web interface
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тАО10-02-2003 01:06 PM
тАО10-02-2003 01:06 PM
Re: RILOE II Becomes unavailable via Web interface
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тАО10-29-2003 03:27 AM
тАО10-29-2003 03:27 AM
Re: RILOE II Becomes unavailable via Web interface
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тАО10-29-2003 04:26 AM
тАО10-29-2003 04:26 AM
Re: RILOE II Becomes unavailable via Web interface
I'm needing to get some clarity on this issue. I see some of you responding that say you have RILOE-II's but the F/W you list is for RILOE. Unfortunately I have not seen this but too many of you are reporting this for it to be a coincidence. So, when you guys get a chance, could you please let me know the exact board, F/W, and driver date that you are running so that we can look at it in the lab.
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тАО10-30-2003 12:38 AM
тАО10-30-2003 12:38 AM