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Re: Can't upgrade to new vesrion HP SIM 7.1

 
Snak3eye5
Frequent Advisor

Can't upgrade to new vesrion HP SIM 7.1

I have hp sim 6.3 installed. My database is on a separate sql cluster and evrytime I try to upgrade to new version 7.1  at the sql configuration bit I add in the username which is a domain service account specifically for hpsim and type in password and it fails with  "the specificed database account credentials are not valid"  or "Insufficient rights" The hp sim service account is local admin on my hp server and has db owner rights to the sim database . I just can't figure it out. I have allready disabled UAC.Has anyone seen this before or anyone have any ideas. See attached...

2 REPLIES 2
Snak3eye5
Frequent Advisor

Re: Can't upgrade to new vesrion HP SIM 7.1

I'm hoping someone has seen this issue before... ........

SwisspostIT
Valued Contributor

Re: Can't upgrade to new vesrion HP SIM 7.1

we had problems too with remote SQL Server for HP SIM because of the rights needed.

only solution was to give the installation account "sysadmin" rights on the SQL Server.