Deploying PSP

[Caine_1]

All I want to do is be able to deploy all agents on all servers automatically. This cant be that difficult but finding a simplified step by step guide is proving difficult. When attempting to deploy to a server I am getting the error attached.

Someone PLEASE help!!!

[Ed Cox]

At first glance after looking at your .txt file, I would check to see what credentials you are using to push the Initial PSP to the target. Are you specifying a local account in the credentials field that exists on the target or are you using a domain account? And if you are using a domain account, is this target a member of the domain?
Ed

[Caine_1]

I am using a domain account. The account that i am using is a member of both the domain admins and the enterprise admins groups. It is also a member of the local administrators group on the machine I am trying to deploy to. I have tried several accounts. What am I missing?

[Aravindh Rajaram]

Please verify if the targets are resolvable using both FQDN and host name from your CMS. If its not resolvable then make it resolvable and then re-run the task.

[Caine_1]

I can ping via hostname and FQDN. DNS works fine. The installation files copy down with out a problem. Once copied, I can schedule the run or 'run now'. I choose run now and that when the error happens.

I can \\server\c$ to the client logged in to the SIM Server as the account I am installing as.

I have checked all passwords and used serveral accounts including the account I used to install SIM. That account also has local admin rights.

This can't be that hard....

[Caine_1]

Hi, if you know the answer to this can you PLEASE respond. I would REALLY like to get this working....

[Caine_1]

OK, here is what I have done -

Logged in to SIM with account-A. account-A has local admin rights on the SIM server and the client I am attempting to deploy the PSP to. This account has also been made a member of the domain admins group.

I have run a repair agent on the client which said ti completed successfully.

I have rebooted all servers involved.

I can establish connection with the client via unc \\client\c$ and can ping via hostname and FQDN.

I am at the point where I am going to chuck in the towel. I have logged a call with HP and never had a response.

[Ed Cox]

Well now I'm going to throw a last resort type question at you.
In the text file you sent...it references not only a possible account and\or password issue but I think it also referenced the possibility that the operating system of the target computer is not supported as well. So here's a stupid question for you...
What exactly are you choosing earlier in the process to deploy to this target? Is it a component within the PSP or an entire PSP? And...if it's an entire PSP...does the version of the PSP (nt4, 2000 or 2003) match the operating system currently on the target?
Also,
If you are choosing to push over individual components to this target, sometimes these components have to see certain other components in place PRIOR to them being able to land on that target. For example, if you are pushing over a new driver for an Array controller but the firmware is too old, then this update process will not work because the program that is used to install the component or PSP (setupc.exe) is intelligent enough to know that if you push over a device driver to an array contoller that has outdated firmware, then that usually causes a blue screen upon a reboot.
Ed

[Ed Cox]

Two other things to check...

1. Date\Time\Timezone ...make sure it matches the SIM server.

2. SSH on the SIM server. You might have to run mxagentconfig -g to re-establish the SSH keys on your SIM box.

These are just two more things that may or may not have any bearing on what you're doing. Hope one of these helps!
Ed

[Caine_1]

Ed,

Thanks for the response. I have checked the date and time and all are OK.

I was told that witht the new version of SIM, SIM 5.0, that SSH was not required so I have not set that up on any server.

Do I need to set up SSH to have this working. My understanding is that it uses the Windows credentials.

Re,
Caine

[Ed Cox]

SIM uses the Windows credentials for authentication to the target(s) however it uses the local SSH Distributed Task Facility to perform the task on the SIM server prior to pushing out the job. SIM more or less hands off the job to be performed using the DTF...if I'm not mistaken.
I have another idea...
From a command prompt go to your repository folder where you are storing the PSPs. If you have the PSPs organized by OS type...then that's great. Under there you will see an executable called setupc.exe. This is the command line way of pushing a PSP (and this is what SIM is trying to do in the background)

Run this:
setupc.exe /t:targetname /use-latest /user:username /passwd:password

I got an error ...so I used the IP address instead... that worked. You can also pre-establish a drive mapping (net use) ahead of time and then run setupc.exe. Sometimes that helps...
Good luck,
Ed

[Ed Cox]

Oh...and the reason for setupc is just to validate that the process is working. And I've used it before for some troubleshooting.
Ed