Email Alerts with Insight Manager

[Martin Smoral]

you can get very refined in the event handling email notification. Start by creating a task to email you for all Critical, Major and Minor Events for all systems.

As for the Nic, Maybe it only sends a trap when the link goes down ? Try connecting the NIC to make a good link and then disconnect it and see if it sends a trap to the SIM and then see if SIM send you a email notification

Also please assign points to the answers that have helped.

[scottyp55]

I tried setting up a new task. Below are the settings.

Events:
Event category is Proliant NIC Events
Event category is Proliant NIC Events and subcategory is Ethernet team lost redundancy
Event category is Proliant NIC Events and subcategory is Ethernet team redundancy increased
Event category is Proliant NIC Events and subcategory is Network connectivity restored
Event category is Proliant NIC Events and subcategory is Network interface lost connectivity
severity is Critical
severity is Major
severity is Minor

System collection: All Systems
All Systems


I re-enabled, then disabled the NIC and for some reason I'm still not getting anything. I see that it's in alarm, but for some reason no email is sent. I'll fiddle with it, but can you see any reason why these wouldn't send?

Thanks,
Scott

[Martin Smoral]

Are you getting any email notifications ?
if not, did you try a test email from the Events>Automatic Event Handling>Email Settings Page ? to make sure your email settings are correct and working.

[scottyp55]

I did set up a sign in/out alert and I'm receiving those when I log in or out of the SIM server. For some reason I can't get anything for the ESX alerts.

[BPE]

Try the test trap inside the system management home page https://youresxserver:2381 first to be sure that your esx is able to sen a trap. Don't forget to read the footnote on the SMH -> Setting ->snmp setting page.

[scottyp55]

Thanks bpe.
I tried sending a trap, but I'm still not getting an email. I read the notice at the bottom of the SMH page and I believe I have everything set up correctly. I'm getting the emails if a virtual machine on that server goes down, but nothing for monitoring the hardware. Do you know what I could be missing?

Thanks,
Scott

[BPE]

Hi Scott

Did you check the ESX firewall and the SIM Server firewall?

BPE

[BPE]

Hi Scott
Check also the /etc/sudoers file if you do not get the test trap from the esx SMH to the SIM server. If you have ESX 4.0 check for a
line

Defaults requiretty

Add the following line below

Defaults:hpsmh !requiretty

and your test trap should work

I guess you have ESX not ESXi is this correct?

[scottyp55]

Do you know what ports need to be open from the ESX host?
I added the line - Defaults:hpsmh !requiretty - to the sudoers.esx4 file (the sudoers file did not have defaults requiretty). I tried to send a trap, but still nothing. Below is a copy of my sudoers.esx4 file. And yes, I am running esx4. Thanks.


## Sudoers allows particular users to run various commands as
## the root user, without needing the root password.
##
## Examples are provided at the bottom of the file for collections
## of related commands, which can then be delegated out to particular
## users or groups.
##
## This file must be edited with the 'visudo' command.

## Host Aliases
## Groups of machines. You may prefer to use hostnames (perhap using
## wildcards for entire domains) or IP addresses instead.
# Host_Alias FILESERVERS = fs1, fs2
# Host_Alias MAILSERVERS = smtp, smtp2

## User Aliases
## These aren't often necessary, as you can use regular groups
## (ie, from files, LDAP, NIS, etc) in this file - just use %groupname
## rather than USERALIAS
# User_Alias ADMINS = jsmith, mikem


## Command Aliases
## These are groups of related commands...

## Networking
Cmnd_Alias NETWORKING = /sbin/route, /sbin/ifconfig, /bin/ping, /sbin/dhclient, /usr/bin/net, /sbin/iptables, /usr/bin/rfcomm, /usr/bin/wvdial, /sbin/iwconfig, /sbin/mii-tool

## Installation and management of software
Cmnd_Alias SOFTWARE = /bin/rpm, /usr/bin/up2date, /usr/bin/yum

## Services
Cmnd_Alias SERVICES = /sbin/service, /sbin/chkconfig

## Updating the locate database
Cmnd_Alias LOCATE = /usr/bin/updatedb

## Storage
Cmnd_Alias STORAGE = /sbin/fdisk, /sbin/sfdisk, /sbin/parted, /sbin/partprobe, /bin/mount, /bin/umount

## Delegating permissions
Cmnd_Alias DELEGATING = /usr/sbin/visudo, /bin/chown, /bin/chmod, /bin/chgrp

## Processes
Cmnd_Alias PROCESSES = /bin/nice, /bin/kill, /usr/bin/kill, /usr/bin/killall

## Drivers
Cmnd_Alias DRIVERS = /sbin/modprobe

# Defaults specification

#
# Disable "ssh hostname sudo ", because it will show the password in clear.
# You have to run "ssh -t hostname sudo ".
#
# Defaults requiretty
Defaults:hpsmh !requiretty


Defaults env_reset
Defaults env_keep = "COLORS DISPLAY HOSTNAME HISTSIZE INPUTRC KDEDIR \
LS_COLORS MAIL PS1 PS2 QTDIR USERNAME \
LANG LC_ADDRESS LC_CTYPE LC_COLLATE LC_IDENTIFICATION \
LC_MEASUREMENT LC_MESSAGES LC_MONETARY LC_NAME LC_NUMERIC \
LC_PAPER LC_TELEPHONE LC_TIME LC_ALL LANGUAGE LINGUAS \
_XKB_CHARSET XAUTHORITY"

## Next comes the main part: which users can run what software on
## which machines (the sudoers file can be shared between multiple
## systems).
## Syntax:
##
## user MACHINE=COMMANDS
##
## The COMMANDS section may have other options added to it.
##
## Allow root to run any commands anywhere
root ALL=(ALL) ALL

## Allows members of the 'sys' group to run networking, software,
## service management apps and more.
# %sys ALL = NETWORKING, SOFTWARE, SERVICES, STORAGE, DELEGATING, PROCESSES, LOCATE, DRIVERS

## Allows people in group wheel to run all commands
# %wheel ALL=(ALL) ALL

## Same thing without a password
# %wheel ALL=(ALL) NOPASSWD: ALL

## Allows members of the users group to mount and unmount the
## cdrom as root
# %users ALL=/sbin/mount /mnt/cdrom, /sbin/umount /mnt/cdrom

## Allows members of the users group to shutdown this system
# %users localhost=/sbin/shutdown -h now

[BPE]

Check your /etc/sudoers for the following lines at the end of the file. Otherwise run /sbin/hpsnmpconfig

# The following entries were added by hp-smh-templates at
# Sun Apr 25 19:17:57 CEST 2010
# WARNING! Any changes between here and the END marker are managed by hp-health
# and maybe automatically removed.
%hpsmh ALL=NOPASSWD:/etc/init.d/snmpd
%hpsmh ALL=NOPASSWD:/usr/bin/snmptrap
# ---------------------- END --------------------