HP SIM 7.x installation fails on Server 2010 Standart?

[Pantera]

I can not install HP SIM on WIndows Server 2012 Standard.

Unsupported OS error appears.

Release notes says, java can not detect OS version. But I can not slve this issue,

a few month ago SIM 7.4 installed without any issue, but today I can not install.

I don't know what to do?

[Andrew_Haak]

Windows 2010?

Don't you mean Windows 2012 ?

Sim 7.4 supports the following CMS host OS's

Microsoft Windows Server 2012 Standard Edition

Microsoft Windows Server 2012 Datacenter Edition

Microsoft Windows 2008 R2 Standard/Enterprise SP1

Microsoft Windows 2008 Standard/Enterprise (x64), SP2 (block for Gen9 only)

Microsoft Windows Server 2011 Small Business Server Standard/Essential

Microsoft Windows Server 2012 R2 Standard/Datacenter

Microsoft Windows Server 2012 with Hyper-V running windows guest

Microsoft Windows Server 2012 R2 with Hyper-V running windows guest

Microsoft Windows Server 2008 SP2 with Hyper-V running windows guest

Microsoft Windows Server 2008 R2 SP1 with Hyper-V running windows guest

Microsoft Hyper-V Server 2012 running windows guest

Microsoft Hyper-V Server 2012 R2 running windows guest

Microsoft Hyper-V Server 2008 R2 SP1 running windows guest

Windows operating system running as guest on VMware ESXi 6.0

Windows operating system running as guest on VMware ESXi 5.1 Update1, Update2, Update3

Windows operating system running as guest on VMware ESXi 5.0 Update2, Update3

Windows operating system running as guest on VMware ESXi 5.5 initial release through Update2

Windows operating system running as guest on VMware ESX/ESXi 4.1 Update 3

Windows operating system running as guest on VMware ESX/ESXi 4.0 Update 4

[Pantera]

excuse, I corrected post.

Yes, documentation says, it supports server 2012 Standard, but installation fails

in Release notes wrote:

Issue: When HP SIM 7.4 is installed on a Windows Server 2012 R2 Standard system, the
About page in HP SIM shows incorrect operating system version as “Windows Server 2012”.
This is an issue with the JRE currently integrated with HP SIM, where Java is unable to get the
correct Windows 2012 operating system name.

But nosolution is shown.How to Solve this issue

[Andrew_Haak]

Hello again,

Did you try the new SIM 7.5 it also has a new JRE ?

What's new

• Support for ProLiant Gen9 Servers.

• Support for HP Integrated-Lights Out 4 (iLO 4) 2.20.

• Support for VMware® vSphere® 5.5 U3 managed node and CMS support.

• Support for Red Hat® Enterprise Linux® RHEL 6.6 and SUSE® Linux Enterprise Server 12 (SLES 12) CMS.

• Support for Microsoft SQL Server 2014, Microsoft 2012 SP2.

[Pantera]

same error.

I can not understand, why 3 monago I instaed 7.4 without any issue

[Andrew_Haak]

Hello,

I would think it's a servicepack issue, did you install SP2 on your server ?

[Pantera]

No, I can not find sp2 link for server 2012 standard

[Andrew_Haak]

The question is not if you can install SP2 but if you got SP2 installed this could be a problem. What is the SP level of the server... Is it a R2 2012 or just a Windows 2012 ?

[Pantera]

it just 2012

For info: 

HP support disk installed on server.

SPP2015040.2015_0407.5.iso

[Pantera · Accepted solution]

problem solved by demoting server. After removing AD from server, setup now working.

HP shoud pay attention to this issue