Server Management - Systems Insight Manager
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HP Sys Mgmt Homepage causes bluescreen

 
JLeslie
Frequent Advisor

HP Sys Mgmt Homepage causes bluescreen

ProLiant ML310 G5 running SBS 2008 x64.

For some reason, since last Saturday when I try to open the Homepage of the Systems Management software, it bluescreens the server.
I've uninstalled all Insight Management tools that were in Programs and Features (control panel) and reinstalled PSP v8.40. This was the version that had already been installed.

I'm not sure how long this has been going on as the last time prior to this week that I opened up the Homepage was almost a month ago.
I don't see any help in the Event Viewer, it just mentions the bluescreen.

Anyone have any idea what would cause this and how to fix it?

BTW, I can open the browser and go to any number of websites and it works fine, so it's not the browser, it has to be in the Insight Management software.
1 REPLY 1
BPE
Esteemed Contributor

Re: HP Sys Mgmt Homepage causes bluescreen

If you have warranty or a service contract on this system I would open a hardware call.

Declare it as a SMH Bug.
Send all the SMH related log file.
It could be a security issue.