I am having problems installing HPSIM

[Michael Sole_1]

I go through the whole process and when I go to log into the GUI it hangs. The status bar message reads: Applet com.hp.mx.portal.applet.baseapplt.testApplet Started

And then just sits there.

I have a machine dedicated to this software With a partition created just for the install.

Please help

[Rob Buxton · Accepted solution]

See various threads re: java and the ms04-025 patch.
Then download and install the SP1 patch for HPSIM which fixes the problem.

[Michael Sole_1]

Thanks were can I get the SP1 download?

[Joel Rubenstein]

go to http://www.hp.com/go/hpsim there you will see a link to the SP1 download

[Michael Sole_1]

Thanks.

Maybe you can also help with this.

I finally got a PSP to install and trust to work as I think it should. But th icons next to the server names still show as not-trusted on most servers. I did a replicate agent settings from a server that appears correctly and the event log shows it worked right I then did a deployment of PSP 7.10A but still the icons are wrong.

Any ideas?

[Joel Rubenstein]

Have you tried another "Software Status Polling" task on the affected servers? That usually resolves the problem.

[Michael Sole_1]

I did after I posted a reply. Thanks

Your pretty knowledgable on this software. It really has taken me a while to get it going but finally seems to be taking shape.

What about printers. I want to monitor and do reporting on printers. It allows me to add but the alerting and reporting seems limited. Can you get a page count from a printer? What about low toner?

[Joel Rubenstein]

HP SIM is not designed to monitor printers except to provide up /down status via the HW status polling task.

If you are using HP printers I would recommend that you download a copy of HP Web JetAdmin. This software will allow you to monitor your printers and send e-mail alerts for the conditions you specified. It can also be integrated into the HP SIM menus so that you can select a printer and then go directly to the printer's web page for configuration and status info.

You can also configure the printers to send traps to your SIM server

For more information go to

http://h10010.www1.hp.com/wwpc-JAVA/offweb/vac/us/en/en/network_software/wja_overview.html

The technical whitepapers will provide the information on integrating Web Jetadmin with SIM.

[Michael Sole_1]

You rock!

What about reporting?

I use WebJetadmin now. I will read your info about intergrating with HPSIM.

[Joel Rubenstein]

Web JetAdmin has a reporting plug-in product that you can purchase. There is a link to it on the main Web JetAdmin page.

[Michael Sole_1]

Damn, I was hoping to get off scott free.