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OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

 
PZel
Trusted Contributor

OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

After installing the new InsightDiag 9.50.1009.0 (cp020834) it represent itself as 9.5.0.1009 in the VCA Installed Version column (standard W2K8R2 on a DL380pGen8)

Because of that the VCA thinks it is under level, and overall installation becomes yellow instead of green.

Force again the installation of cp020834 doesn't solve, it tells that its new installation is correct ..

 

Is there a solution for this failure ?

 

PZ
16 REPLIES 16
NJK-Work
Honored Contributor

Re: OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

I am having the same issue with the Online Insight Diag version.  In addition, the firmware for the "Online ROM Flash Component for Windows - HP ProLiant DL380 G6 (P62) Servers (English (US))" is having the same exact problem.  The server reports "07/02/2013" while the service pack (2013.09.0) reports "2013.07.02" so the two do not match up and reports the server as needing updates.

 

Thanks

Nelson

Re: OnLine Insight Diag 9.50.1009.0 and Online ROM Cosmetic Failure

Hi

 

We're facing the exact same issue. Our server have all an "Orange" software status just because a misunderstanding of the build number or the date format.

 

Please HP fix-it ASAP or give us a workaround

 

Regards

 

Patrick

Sandndan
Advisor

Re: OnLine Insight Diag 9.50.1009.0 and Online ROM Cosmetic Failure

Hi,

 

we have the same issue.

 

Win 2k8 R2

DL380 G5 and DL380 G6

 

HP Insight Diagnostic OnLine Edition for Windows x64

 

Installed Version:   9.5.0.1009

SSP Version:             9.50.1009.0

Latest Version:       9.50.1009.0

 

regards

Danny

weggo
Frequent Visitor

Re: OnLine Insight Diag 9.50.1009.0 and Online ROM Cosmetic Failure

Spoiler
 

Same issue as described above. BL 460c Gen8

wazh
Occasional Advisor

Re: OnLine Insight Diag 9.50.1009.0 and Online ROM Cosmetic Failure

I have the same problem as well. Come on HP. Why did you change your version numbers.

jim goodman
Trusted Contributor

Re: OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

What are your versions of VCA?

Sandndan
Advisor

Re: OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

Hi Jim,

 

I test with a DL380 G6, PSP 9.10 and HP Version Control Agent for Windows x64  version 7.1.0.3

--> Online Insight Diagnotics was on version 9.0.1.4458 --> upgrade to version 9.5.0.1009

--> latest version is 9.50.1009.0 --> same issue

 

latest version of VCA we use is 7.2.0.0 (PSP 9.40 /SPP 2013.09)

 

regards

/Danny

LLoga
New Member

Re: OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

is it in VCA, or HPSUM?

 

if VCA, can you share the hw_items.xml data from c:\hp\hpsmh\data\cgi-bin\vcagent\cache folder?

PZel
Trusted Contributor

Re: OnLine Insight Diag 9.50.1009.0 Cosmetic Failure

In the VCA it says:  InstalledVersion:9.5.0.1009.

In c:\hp\hpsmh\data\cgi-bin\vcagent\cache\hpswitem.xml it says: <InstallerVer>9.5.0.1009

But in fact Version 9.50.1009.0 is installed, as already mentioned.

Because of that the VCRM thinks thats its outdated and the SW column returned to be yellow.

 

All the drivers and firmware is from SPP2013.09, thus the newest.

PZ