Problem with HP SIM 5.2

[Change_happens]

Hi Ivakin, in ur one reply you mentionaed that system name came as "Orphan-23-name of server" It happens in below conditions:
1)When HP SIM detects that both the IP address and name have been reallocated to another system.Occasionally, this reallocation can happen through simultaneous DHCP address assignment changes and a system rename.
2)can be caused by a move of the operating system from one blade to another through different virtualization mechanisms, such as a physical-to-physical system move or replacement of a system board that has not be
configured the same as the original system board.

Yeah so i am still expecting that you have some network issue.

[Change_happens]

>>Orphan-22-name of server, Orphan-23-name of server. These items added and disabled by systems. What are they means?

-- That reason i specified in previous reply. now i explain what that mean?
so when it detects such system it fails to give name to that system so it adds first Orphan--/Serial
So 22 is device key of that server in Database and that old server Name.

Hope It should be clear.

[Ivakin Dmitry]

These symptoms are very strange. As I said before, I haven't DHCP configuration on my servers. Also these servers are not blade systems, they are HP DL380 G4/G5 servers.
Today I rebooted my CMS hoping it will solve my problems. But didn't.

[Pieter 't Hart]

Ivakin
I do agree with David you most likely have a DNS conflict.

Your info (msc-fs1:192.168.1.1 ala-fs:192.168.1.2) is a little confusing but you allready explained they are not the real adresses.
Probably msc-fs1 (192.168.1.1) ala-fs (192.168.2.2) is more like the real situation as i assume you use different subnets for different locations?

my questions are
- do both servers plus your CMS have the same dns-namespace (like msc-fs1.contoso.com ala-fs.contoso.com)?
- If not the same, do you have CName-records (aliasses) or A-records in the CMS namespace for those servers?
- are there any NAT devices (routers firewalls) involved? this might result in a server reporting a different adress to SIM (it's local adress) then that by wich you access it's (NAT-adress).

[Ivakin Dmitry]

Yes, you're right regarding subnetting information, it should be like 192.168.1.*, 192.168.2.*

- Yes, they are all in one DNS namespace.
- yes, these servers has routers between subnets. But we are not using NAT, just some routing protocols.

[Change_happens]

Here i may suggest that confirm that what SIM is storing for those server by going into DB.

just do "select * from devices" see what IP and name SIM gets for those 2 systems. and after replacing with other.

I am sure SIM doesn't delete or replace any node till they are same (by name/IP)

[Ivakin Dmitry]

I tried last suggest solution:
1) I add new host (totally I have 13 host in database) by FQDN
2) I queried 'device' table, this host has been existed in this table. Then output to txt file all content of table
3) I add new host (14) by FQDN
4) I queried 'device' table again, and found host #14 just replaced host #13. Then output to txt file all content of table.
5) Because in this table I don't have IP information, I just looked to HPSIM CMS console and found there host#14 used IP address of host #13.

I've looked into error logs of SQL SRV Express edition. I found some old error (they are not repeated during steps 1-5)

Starting up database 'Insight_v50_0_101731380'.
2008-05-13 14:22:57.86 spid55 Warning: SQL cache memory usage: 1070 pages
If this condition persists, see the Error Log Messages topic in Troubleshooting.
2008-05-13 14:23:27.75 spid52 Warning: SQL cache memory usage: 1070 pages
If this condition persists, see the Error Log Messages topic in Troubleshooting.
2008-05-13 14:23:53.33 spid54 Warning: SQL cache memory usage: 1070 pages
If this condition persists, see the Error Log Messages topic in Troubleshooting.
2008-05-13 14:24:29.22 spid54 Warning: SQL cache memory usage: 1070 pages
If this condition persists, see the Error Log Messages topic in Troubleshooting.

Any suggestions?

[Change_happens]

Hi Did u see which column was same for #13 and #14. it may replaced based on Serial number, Name, IP, UUID ; just see if r they (Any) same?

[Ivakin Dmitry]

I checked these two txt files and found differences in columns:
1) Name (msc-fs1 changed to ala-fs)
2) Productsubtype (HPProliant changed to HPUNCFG)
3) Product name (HP Proliant DL380 G4 changed to empty string)
4) timestamp
5) fullDNSname

[Change_happens · Accepted solution]

Did u mean "HP Proliant DL380 G4" changed to empty? means that server is not recognised by SIM as "DL380" and also subtype is not "proliant" Is that node not a server? looks ur this system has issue with PSP agents or SNMP. Its not identified properly if thats not a Server.

but still question is how come it deleting/replacing other node? I will see it tomorrow. Need HPSIM experts here.
It may be a database issue.