SIM INTEGRATION WITH SERVICE DESK ERROR

[ankit gupta_1]

Hi all,
I am integrating Service desk 4.5 with SIM 5.0 version.But when i creat a custom command in SIM 5.0 and execute it,the following error has come:
"Environment variable SD_EVENTHOME not set".

But it exists on environment variables lists.

So can anybody help me to come out from this situation.

Great points will be rewarded.

Thanks
Ankit

[Dzmitryj Jakavuk]

try to search the integration pack on SIM page.
Also bear in mind to set the environmental variable in old DOS style ( I mean path to the directory). Probablu it should help. I used to have the problem couple of month ago and if I'm not mistaken that was a solution
Bye