Unable to install HP MSA SMI-S Provider

[Kurt O'Connor]

I am attempting to install the HP MSA SMI-S Provider on a DL360G3 running 2003 Ent x86 SP2 Server connected via FC to a MSA 1500cs in order to get SIM monitoring of the MSA. The SMI-S Provider package, cp007968.exe which is version 1.0.3.10, will not install.

The package installation dialog states that it is successfully installed and an entry is created in Add/Remove Programs. However, the hp StorageWorks SMI-S CIMOM service is not created and my SIM management server states that WBEM is not installed on the server.

Here is the cpqsetup.log entry:

---------------------------------------------------------------------------
Setup Session Beginning 4/30/2010 - 9:18:04 AM
---------------------------------------------------------------------------

Command Line Parameters Given:


Beginning Interactive Session...


Name: HP StorageWorks Modular Smart Array SMI-S Provider for
Windows 2000/Server 2003
New Version: 1.0.3.0


The software is not installed on this system, but is supported for
installation.




Cimom installed successfully.

Provider installed successfully.


The operation was successful.


---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------


I navigate to the install directory, C:\Program Files\Hewlett-Packard\SMI-S\cimom, and run InstallMSAProvider.bat, here is the CLI output:

System error 1060 has occurred.

The specified service does not exist as an installed service.

The system cannot find the path specified.
The system cannot find the path specified.
The system cannot find the path specified.
The system cannot find the path specified.
The service name is invalid.

More help is available by typing NET HELPMSG 2185.




I looked at the batch file, and it calls C:\Program Files\Hewlett-Packard\SMI-S\MSAProvider\LoadMSAMofs.bat which contains the following lines:

@echo off
set classpath=..\MSAProvider\classes\msa.jar;..\MSAProvider\classes\soulmod.jar;.\classes\xerces.jar;.\classes\cimomserver.jar;.\classes\cim.common.jar

.\jre\bin\java -Dorg.snia.wbem.cimom.properties=cim.properties com.hp.cimutils.LoadMofs ..\MSAProvider\mof\HP_ServerProfile.mof root
.\jre\bin\java -Dorg.snia.wbem.cimom.properties=cim.properties com.hp.cimutils.LoadMofs ..\MSAProvider\mof\HPMSAServerProfile.mof root
.\jre\bin\java -Dorg.snia.wbem.cimom.properties=cim.properties com.hp.cimutils.LoadMofs ..\MSAProvider\mof\HPMSASchema.mof root/hpmsa
.\jre\bin\java -Dorg.snia.wbem.cimom.properties=cim.properties com.hp.cimutils.LoadMofs ..\MSAProvider\mof\HPMSAIndications.mof root/hpmsa

----------------------------------------------


JRE is installed on this system, but the java.exe is not located at \jre\bin\java nor does this location exist anywhere on the system. I replaced all instances of ".\jre\bin\java" with "java" in the hopes that something this simple could be the problem. However, the following output resulted with still no install:


C:\Program Files\Hewlett-Packard\SMI-S\cimom>REM Let's Stop the cimom first

C:\Program Files\Hewlett-Packard\SMI-S\cimom>call StopCIMOMServices

C:\Program Files\Hewlett-Packard\SMI-S\cimom>net stop hpSMISCIMOM
System error 1060 has occurred.

The specified service does not exist as an installed service.


C:\Program Files\Hewlett-Packard\SMI-S\cimom>REM Now load the mofs

C:\Program Files\Hewlett-Packard\SMI-S\cimom>call ..\MSAProvider\LoadMSAMofs
Exception in thread "main" java.lang.NoClassDefFoundError: com/hp/cimutils/LoadM
ofs
Caused by: java.lang.ClassNotFoundException: com.hp.cimutils.LoadMofs
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
Could not find the main class: com.hp.cimutils.LoadMofs. Program will exit.
Exception in thread "main" java.lang.NoClassDefFoundError: com/hp/cimutils/LoadM
ofs
Caused by: java.lang.ClassNotFoundException: com.hp.cimutils.LoadMofs
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
Could not find the main class: com.hp.cimutils.LoadMofs. Program will exit.
Exception in thread "main" java.lang.NoClassDefFoundError: com/hp/cimutils/LoadM
ofs
Caused by: java.lang.ClassNotFoundException: com.hp.cimutils.LoadMofs
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
Could not find the main class: com.hp.cimutils.LoadMofs. Program will exit.
Exception in thread "main" java.lang.NoClassDefFoundError: com/hp/cimutils/LoadM
ofs
Caused by: java.lang.ClassNotFoundException: com.hp.cimutils.LoadMofs
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
Could not find the main class: com.hp.cimutils.LoadMofs. Program will exit.
The service name is invalid.

More help is available by typing NET HELPMSG 2185.
--------------------------------

Any help would be appreciated, thank you.