VPM Installation error

[Lloyd Duffield]

I have had to resinstall the VPM, on the SIM 4.2 server, i now get an error message saying

MSDE 2000 failed with and exit code of 12.

Has anyone got any ideas how i can get round this problem please.

Thanks

[JP_26]

If you uninstalled MSDE that got installed with VPM, try removing the database files from that MSDE installation directory. The default location is "c:\Program Files\Microsoft SQL Server\MSSQL$VPMMSSQL\Data" where there should be files called radiadb.mdf and radialog.ldf. Delete these files and try again.

JP

[Lloyd Duffield]

Thanks for the Info JP, but those files arnt in that directory, has anyone else got any ideas please.

[Deborah Kuznitz]

Lloyd, there was an error in the installation instructions for the web download that could have caused MSDE to not install correctly. The correct installation instructions are:
1. Unzip the VPM download into a temporary directory on the intended VPM server.
2. From the VPM\WIN_IA32 directory, double click setup.exe
3. Follow the on-screen instructions, entering your user specific information when prompted. Enter the same credentials used when installing HP SIM.

Hopefully this will fix your problem.