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03-25-2013 10:26 AM - last edited on 03-25-2013 07:27 PM by Cathy_xu
03-25-2013 10:26 AM - last edited on 03-25-2013 07:27 PM by Cathy_xu
HP IP Console Switch 3x1x16 Password Override
Hi,
I wonder if any of the support guys at HP can provide me the password override for the Digital Appliance Password Override Utility? It comes up with a 16-character 64-bit hexadecimal number that I have to provide a technical support person with.
Many thanks,
Daniel
Moved from ProLiant Servers (ML,DL,SL) to Servers > general
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03-31-2013 10:29 PM
03-31-2013 10:29 PM
Re: HP IP Console Switch 3x1x16 Password Override
Hi,
1. Establish a terminal session, and press the Enter key. You are prompted to enter the console switch
serial management password.
2. Enter HELP. A 16-bit key and the EID number of the console switch appear.
3. Call the HP technical support phone number (1-800-474-6836). Give the service person your 16-bit
key and EID number of the console switch. A one-time password, which is specific to your console
switch, is given to you. Console switch serial management 76
4. Enter the one-time password. Your previous console switch serial management password is deleted.
Thanks,