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тАО10-17-2020 09:51 AM
тАО10-17-2020 09:51 AM
HP Proliant DL360 G9 Sudden Shutdown
My HP ProLiant DL360 G9. Experience sudden shutdown. I did the followings and the problem still arise:
1- Change the power supply.
2- Change the power outlet.
3- Change BIOS battery.
After the sudden shutdown I tried to power on the server, But the server didn't start and the power led turn to flashing green. I disconnected the server from the power and left it disconnected for one day. Then I power it on.. The server powered on and left it and after one week the server shut down again.. So every time I leave it for one or two days and power it on and after 7 or 10 days it shutdown again.. Any one can help
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тАО10-19-2020 02:28 AM
тАО10-19-2020 02:28 AM
Re: HP Proliant DL360 G9 Sudden Shutdown
Hello MahmYouseff,
Please refer the below advisory and if the symptom matches, please follow the steps in the resolution section:
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00060570en_us
Regards,
I am a HPE Employee
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тАО06-19-2022 10:43 AM - last edited on тАО06-19-2022 11:26 PM by Sunitha_Mod
тАО06-19-2022 10:43 AM - last edited on тАО06-19-2022 11:26 PM by Sunitha_Mod
Re: HP Proliant DL360 G9 Sudden Shutdown
Dear
Iam having the same issue with my server hp dl 380 g9 no any strange log found in ilo magemant log
if you figured out soulution for the problem please can you mail me :
Personal info removed.
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тАО06-20-2022 09:03 PM
тАО06-20-2022 09:03 PM
Re: HP Proliant DL360 G9 Sudden Shutdown
Hello @Joyce2,
Thank you for reaching out to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and assist you further.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
