SAID lookup by Serial Number?

[Bryan_Jackson]

Other than calling Support to ask them, is it possible to lookup an SAID by one of the serial numbers associated with the SAID using a public webpage?

[AmRa]

You can use below link to lookup an SAID by one of the serial numbers associated with the SAID.

https://support.hpe.com/hpsc/wc/public/home

[Bryan_Jackson]

Thank you, AmRa.

I only see five pound signs (#####) in the Identifier field even though the support agreement doesn't expire for another week. Is that because the SAID is not linked to my account?

Thanks again,

[AmRa]

If it’s not showing SAID information that means SAID is not linked to your account.
Hence you have to link SAID to your account to get complete warranty.

[velardi]

Hi @AmRa 

every time I buy an HPE parts I don't receive SAID linked to my account: how I can solve this issue?

also my partner account manager isn't able to solve this issue from 2 years...

[Sunitha_Mod]

Hello @velardi,

Thank you for reaching out to us! We have shared the details with the concerned team, they will check and reach out to you. 

[velardi]

Thanks!

[asys01]

I am in the same thing. called support but they need SAID and no where to be found. 

How can one find the SAID without calling so many numbers and going in loop. Should be simple. 

[velardi]

Hi,
After 2 years of tickets: no any solution found!!!

It’s very frustrating for HPE partner

[velardi]

I opened many tickets with various HPE department: no solution found for now…