- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- Servers - General
- >
- T1500 G3 ups never stops charging
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2017 05:13 PM
02-19-2017 05:13 PM
T1500 G3 ups never stops charging
hello, i recently bought a new t1500 g3 (220v european) to protect some pcs.
after following the instructions and let it charge without any load connected for 24h, i tested it a bit and noticed its battery never reaches 100% but instead keeps cycling between "resting" and "charging" states.
after simulating a power outage draining the battery for less than 20% of its max capacity, the fan stays on constantly for more than a day before reaching the silent idle state, while in the manual it's stated it should take 3 hours tops to charge.
the battery is at 40.06V , load can vary from 6% to 30% depending on what's powerred on at the time, i already did the battery self-test which passed without errors.
is it normal to take that much time to enter bypass mode? could the voltage setting switches be the cause of this behaviour?
thank you! :)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2017 05:46 AM
02-20-2017 05:46 AM
Re: T1500 G3 ups never stops charging
i've taken out the battery pack and measured voltage on the separate bricks:
13.36V - 13.27V - 13.28V
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-27-2019 05:03 AM - edited 12-27-2019 05:05 AM
12-27-2019 05:03 AM - edited 12-27-2019 05:05 AM
Re: T1500 G3 ups never stops charging
Hey @sbraz,
I noticed the same. Did you manage to work it out and found a cause?
Any tip would help. Thanks,
Regards.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-30-2019 07:21 PM
12-30-2019 07:21 PM
Re: T1500 G3 ups never stops charging
hey @Brooster
no i haven't but i stopped worrying and had no problem after all this time even during thunderstorms with brown/black outage events.
a prolonged non scientific observation shows the unit might tests itself more or less every 30 days consistently for a duration of somewhere inbetween 24-48h. fan spins during the whole process, after that complete silence.
at this point i'm assuming it does a trickle charge when it's silent and a harder jolt during the self-test but i never REALLY tried to understand it. the manual isn't clear on this but it is stated that the unit does self-tests. so... yeah.
current reported battery voltage is 38.48V.
if you REALLY need it for troubleshooting i could measure the 3 cells separate voltage.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-30-2019 10:07 PM
12-30-2019 10:07 PM
Re: T1500 G3 ups never stops charging
Well, this reflects my experiences with HPE T1500 G3 exactly. What I'm seeing is a constant cycle between Charging and Resting, with a fixed battery capacity of 97%. Reported voltage in status is 39.89V, while the HPEPP graph is showing 40.77V.
I did check the cell voltages. They are all above 13.3V and consistent (within 0.1V). On the hardware side, all seems ok.
Still don't like that UPS does not settle down at float voltage and enters standby without charging. On the other hand, due to visibly limited HPEPP software (it must be a rebranded Eaton IPP software), this might just be what we are seeing.
Actually, doing a direct query against the SqlLite3 DB they are using, the following values can be seen:
62 3C84510602 UPS.PowerSummary.PresentStatus.ACPresent 1
63 3C84510602 UPS.PowerSummary.PresentStatus.Discharging 0
65 3C84510602 UPS.BatterySystem.Battery.PresentStatus.Discharging 0
75 3C84510602 System.Name HP T1500 G3 UPS 1400
78 3C84510602 UPS.PowerSummary.RemainingCapacity 97
80 3C84510602 UPS.BatterySystem.Temperature 291
81 3C84510602 UPS.PowerSummary.Voltage 39.89
83 3C84510602 UPS.BatterySystem.Battery.PresentStatus.Charging 1
They don't expose the pack temperature in UI.
Thanks @sbraz.