Why no forum for UPS's ??

[Dr. David Kirkby_1]

Uninteruptable power supplies are sold by HP and used by a lot of HP equipment. Why is there no forum specifically for them??

I'm looking for some specifications and documentation on the HP A3589A PowerTrust 5.5 kVA UPS, but there does not seem to a really suiblable forum. It would seem like its worth having one just for UPS's.

If not, can you suggest a sensible forum?

[Cheryl Griffin]

Post the ups related message to the forum related to your system.

For instance if your UPS is connected to a s800 server or s700 server running HP-UX, then post the UPS question to http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=117

Alternately you could also post it to the hardware related forums for servers http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=191 or workstations http://forums1.itrc.hp.com/service/forums/categoryhome.do?categoryId=200

If your UPS is connected to PC type machines, then post the message at the Business Support Forums http://forums1.itrc.hp.com/service/forums/bizsupport/home.do?forumId=2

[Dr. David Kirkby_1]

Sorry I can't seem to (or have not found out how to) reply under the comments made by Cheryl Griffin, (which is what I wanted to do) so I hope you reads this Cherly. Thanks for your reply. When I work out how to send 'points', I'll do that. I only signed up for the forum a couple of days ago and so far I've been trying to get information about the UPS.

I will connect this UPS to an HP C3000 workstation running HP-UX 11, but which I don't run 24/7 anyway. However, if I'm perfectly honest (which I will be), it will power mainly Sun equipment. UPS's are generally useful bits of kits and for the information I want (really a manual and specificiations) it is largely irrelavant what I connect it to - it could be a HP, a Sun, a Cisco router or a bank of lightbulbs!

Obviously I don't expect HP to tell me how to connect it to a Sun and shut the Sun down when the batteries are near exhaustion, but I do think HP could do a bit more by making the manual available. Despite the fact the UPS is not that old, I've so far been unable to find a single reference to it on HP's web site outside the users forum, where many people wanted documentation. This compares quite poorly with Sun, IBM, SGI etc who do make information available on products no longer sold.

Given the nature of a UPS, in that it can (and is likely to be) connected to a lot of equipment, some of which is not going to be HP, I thought a forum might be useful - especially if HP don't make such basic information as a manual available.

Sorry to be so negative, but I was a little surprised at the lack of information available.

Dr. David Kirkby.

[Kimberly Ann]

Hi Dr. Kirby,

Sorry you can't find adequate information on your UPS. As Cheryl points out, you may try posting to a system category -- there are a lot of knowledgable folks in this community.

FYI, there is a set of FAQs regarding assigning points, posting replies, etc. A link appears on the left side of any forums pages. The direct URL is http://forums1.itrc.hp.com/service/forums/helptips.do?#overview

Per your comment, to assign point simply login, go to your question, select points for each reply using the pulldown menu next to each reply, and click the 'submit points' button at the bottom of the page.

Thanks,
Dan

[Dr. David Kirkby_1]

Thanks for your response.

Someback back a year ago tried to get the same information.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=180991

and despite the fact there are 24 responses, a full manual was never found.

Another point, more relavant to this forum, is that it can't be read on netscape 4.8 for Solaris. I tested this URL against the World Wide Web Consortium validator

http://jigsaw.w3.org/css-validator/validator-uri.html

and it finds the page does not conform to any standard.

You must think I'm a real moaner!!!

All the best,

Dr. David Kirkby.

[Kimberly Ann]

Hi Dr.,

Moan away, it is what helps us make this community even better than it is....thanks for the link to the consortium.

-Dan

[Cheryl Griffin]

David,
Do you have a part number or product number for the UPS? I can try to find the documentation or let you know where it can be obtained.

Cheryl

[Cheryl Griffin]

I found this for the hp powertrust II

http://h30140.www3.hp.com/page/powertrust_infolibrary.html
documents

data sheets
» hp PowerTrust II - LR

» J4367A hp rack system/e r3000 xr ups

» J4370A hp rack system/e r6000 xr ups

» J4373A hp rack system/e r12000 xr ups

user guides
» hp PowerTrust II - LR

» J4367A hp rack system/e r3000 xr ups

» J4370A hp rack system/e r6000 xr ups

» J4373A hp rack system/e r12000 xr ups

» UPS manager II

Â

[Cheryl Griffin]

One more source of documentation:
http://www.docs.hp.com/cgi-bin/otsearch/hpsearch

Enter: powertrust and hit search

It seems that some UPS documentation is provided within the user guide for the particular machine you are monitoring.
For example on the Vclass machine, the user guide is located at http://www.docs.hp.com/hpux/onlinedocs/A3725-96005/00/00/1-con.html and the UPS has it's own chapter: Power --> Configuring a PowerTrust UPS on V-Class systems and Monitoring the PowerTrust UPS

[Dr. David Kirkby_1]

Hi,
the model number is HP A3589A.

Someone posted what appears to be a section from a manual (chapter 4) some time back:

http://manuals.n3.net/A3589A_55KVa_systemguide.pdf

but it really gives too little information to be of much use.

I suspect there are different part numbers on the battery box etc (which I can't get tonight), but I suspect the model number is sufficient.

I'd appreciate it if you could provide some documentation. If you need the part numbers from individual components such as the battery box I could get them later, but I doubt that is necessary for you.


Dr. David Kirkby