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DL380 G5 and Installing Service Release Version 6.9

 
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Occasional Advisor

DL380 G5 and Installing Service Release Version 6.9

When I tried to install the Service Release Version 6.9 I found that it would not extract on the server (something about license corrupt). But I had no problem extracting it on my own PC (I ran into the same thing with 6.6). Copying it to the server and then running the Wizard I would get as far as the second step of telling it where the service pack was and clicking "Next" - Then the program would unload with no error message.

The only thing that I can see as a possible reason is that reading the readme is that it indicates supported OS show either "R2" or "upgraded to R2". Mine is not, and the previous release 6.6 was the last one installed. How did they get one to "upgrade to R2"? (I do know how to get it done on regular Windows Server STD)

So what should I do?
Tyler Stowe
14 REPLIES 14
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Occasional Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

Opps! I was incorrect. I am at "R2" with this issue.
Tyler Stowe
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Respected Contributor

Re: DL380 G5 and Installing Service Release Version 6.9

where did you get service release 6.9 ?
what is the exact error message please
thanks
JPY
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Occasional Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

The SR69 downloaded from HP normal place.
I have downloaded it twice with the same results. Just dumps me out as soon as I point to it.

Have you done it succesfully?
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Occasional Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

I will rephrase that I downloaded it from HP's site for Windows Storage Servers. After I unpack it on my own computer I copy it to the server and ttry to run it. Either running setup, or running the wizard, On the screen right after agreeing with the agreement, when I point it to wher the SP is it just unloads with no error message.

Tyler
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Respected Contributor

Re: DL380 G5 and Installing Service Release Version 6.9

let me check; i download few weeks ago and installed on my platform
i'll download again and try to install it too
i let you know result
JYP
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Frequent Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

Can you please share the exact wording of the error message ? Did you attempt to run the 6.9 service release executable from a command window ? The install instructions indicate that you must execute the service release from a command window. There is an apparent bug in that Windows wont let you run a signed file that is over 1GB by double clicking on it. You can execute it successfully from a command prompt, however.

Thanks
Please considder assigning points if you value my assistance.
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Frequent Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

Sorry scratch that last part. I was thinking of a different release. NEvertheless there is a bug in the OS so you might try running it from the command window and getting the wording of the error would be useful.
Please considder assigning points if you value my assistance.
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Occasional Advisor

Re: DL380 G5 and Installing Service Release Version 6.9

C:\>ServiceRelease_pss_x32_6.9.exe
The system cannot execute the specified program.

Same Executable double clicked on an XP workstation unpacks just fine.
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Respected Contributor

Re: DL380 G5 and Installing Service Release Version 6.9

download .iso file mounted and installed on my Nas without problem..
so which file did you download or order ?
JYP