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Re: HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

 
Azan
Occasional Contributor

HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

Hi Team, 

We are facing alert "Not be Authenticated As Genuine HPE drive" on 4 HDDs on Bay, 1, 2, 3 & 4. Remaining 4 HDDs showing normal status in SSA or in other logs.

Below steps performed but still same issue:

1) Upgrade firmwares.

2) Replaced one HDD in Bay 4 for just checking

3) Replaced SAS/SATA backplane

4 ) Replaced SAS Expander Card.

But still faced the below alert in SSA and in other logs. need help or advise, please.

Alert.JPG

 

 

 

 

 

1 REPLY 1
Venkata_Reddy
Visitor

Re: HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

# Did We updated Controller And SAS expander firmware to latest.

# If yes this could be due to communciation issue of SAS cable, As HDD in Bay4, backplane and SAS Expander got replaced already