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06-12-2018 11:15 PM
06-12-2018 11:15 PM
HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"
Hi Team,
We are facing alert "Not be Authenticated As Genuine HPE drive" on 4 HDDs on Bay, 1, 2, 3 & 4. Remaining 4 HDDs showing normal status in SSA or in other logs.
Below steps performed but still same issue:
1) Upgrade firmwares.
2) Replaced one HDD in Bay 4 for just checking
3) Replaced SAS/SATA backplane
4 ) Replaced SAS Expander Card.
But still faced the below alert in SSA and in other logs. need help or advise, please.
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06-18-2018 07:32 AM
06-18-2018 07:32 AM
Re: HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"
# Did We updated Controller And SAS expander firmware to latest.
# If yes this could be due to communciation issue of SAS cable, As HDD in Bay4, backplane and SAS Expander got replaced already