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MediaSmart Server Support (Lack of)

 
Pat Pattemore
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MediaSmart Server Support (Lack of)

A few questions:
Why is MediaSmart Server not listed on any HP Support website?
Why do Infocare Denmark replace faulty units with second hand refurbished units that are in a worse condition with worse faults than the original?
Why do HP Denmark not reply to emails - even the ones threatening legal action?
Why do Infocare Dk not have any english speakers even though their website says they are always available?
Why do Infocare hang up the phone as soon as I give them my case number?
Why do Infocare refuse to give me HP Support direct phone numbers as I only have a mobile number?
I have attached the emails for your entertainment. My lawyer doesn't share my humour though......