1/8 Autoloader 1760 SAS and tapes without barcode labels

[Niki Kolev]

I have one 1/8 Autoloader 1760 SAS drive, attached to DL380 G5, where I have installed Data Protector Express 4.00.
I used standard labels for the tapes (wich are in the box with tapes) and manually wrote days of the week in each tape. In the user guide is explained that this also work, but "barcode labels speed up the inventory time".
It's work indeed, but from time to time (approximately one time on week) the backup fails with message from data protector that the media is invalid or invalid barcode. And all scheduled tasks stops.This is happens with random tapes. The Autoloader device and the tapes are almost new, only 1 month works and recommended cleaning is unnecessary, I think.
If any body have had some kind of problem with tapes without barcode labels?

[TapeDrive Killer 1 2]

Upgrade to latest firmware version also make sure barcodes are compatible.

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00517361/c00517361.pdf

Latest autoloader firmware is 2.30

Pablo Alvarado Siles

[Niki Kolev]

The firmware is the newest.
I don't like to use barcodes.
Simply to use manual typed labels for the tapes

[TapeDrive Killer 1 2]

Job shouldnt fail because of this error it will tell you about it but not failed any way try upgrading to Sp1

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1144275&prodTypeId=12169&prodSeriesId=1144272&swLang=13&taskId=135&swEnvOID=4022

Pablo Alvarado Siles

[Niki Kolev]

Thanks Pablo!
I will try with SP1.
How to install new version? Can I install over older version (to save my created jobs and scripts and what will happens with my upgrade licenses. I've upgraded DP Express SSE, to DP Express (BB117BT) and have also additional network licenses for backup (BB122BA) ?

[TapeDrive Killer 1 2]

Burm the CD image then load CD when the installator opens go to Install DPE then choose UPGRADE

Pablo Alvarado Siles

[Nick Kolev]

Hmh, Pablo, I lost my license after upgrade to 4.0 with SP1. And i'm going to install older version. May be this is, because actually the version of the DP Express SSE proved is 3.5. After that DP is upgraded with additional license to DP Express 4.0 (BB117BT).I tried to install DP Express SSE 4.0 SP1, but after installation the software tell me,that I have not license for this version, my license is for 3.5.

[TapeDrive Killer 1 2]

License for 3.5 will not work on 4.0

Pablo Alvarado Siles

[ColetteH]

The link in thread is broken. Here is the new download link -https://assets.ext.hpe.com/is/content/hpedam/documents/4aa6-2000-2999/4aa6-2811/4aa6-2811enw.pdf

Found on this page with other technical  papers -
https://www.hpe.com/us/en/storage/storeever-tape-storage.html#Resources
Expand the “Resources” section to “Show More”. You should see the document - ‘Bar code and RFID labels for HPE tape automation with HPE bar code labels in a highly effective tape management system technical paper’