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1/8 Autoloader 1760 SAS and tapes without barcode labels

 
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New Member

1/8 Autoloader 1760 SAS and tapes without barcode labels

I have one 1/8 Autoloader 1760 SAS drive, attached to DL380 G5, where I have installed Data Protector Express 4.00.
I used standard labels for the tapes (wich are in the box with tapes) and manually wrote days of the week in each tape. In the user guide is explained that this also work, but "barcode labels speed up the inventory time".
It's work indeed, but from time to time (approximately one time on week) the backup fails with message from data protector that the media is invalid or invalid barcode. And all scheduled tasks stops.This is happens with random tapes. The Autoloader device and the tapes are almost new, only 1 month works and recommended cleaning is unnecessary, I think.
If any body have had some kind of problem with tapes without barcode labels?
8 REPLIES 8
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Trusted Contributor

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

Upgrade to latest firmware version also make sure barcodes are compatible.

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00517361/c00517361.pdf

Latest autoloader firmware is 2.30

Pablo Alvarado Siles
Pablo Alv Siles
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New Member

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

The firmware is the newest.
I don't like to use barcodes.
Simply to use manual typed labels for the tapes
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Trusted Contributor

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

Job shouldnt fail because of this error it will tell you about it but not failed any way try upgrading to Sp1

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1144275&prodTypeId=12169&prodSeriesId=1144272&swLang=13&taskId=135&swEnvOID=4022

Pablo Alvarado Siles
Pablo Alv Siles
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New Member

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

Thanks Pablo!
I will try with SP1.
How to install new version? Can I install over older version (to save my created jobs and scripts and what will happens with my upgrade licenses. I've upgraded DP Express SSE, to DP Express (BB117BT) and have also additional network licenses for backup (BB122BA) ?
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Trusted Contributor

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

Burm the CD image then load CD when the installator opens go to Install DPE then choose UPGRADE

Pablo Alvarado Siles
Pablo Alv Siles
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New Member

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

Hmh, Pablo, I lost my license after upgrade to 4.0 with SP1. And i'm going to install older version. May be this is, because actually the version of the DP Express SSE proved is 3.5. After that DP is upgraded with additional license to DP Express 4.0 (BB117BT).I tried to install DP Express SSE 4.0 SP1, but after installation the software tell me,that I have not license for this version, my license is for 3.5.
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Trusted Contributor

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

License for 3.5 will not work on 4.0

Pablo Alvarado Siles
Pablo Alv Siles
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HPE Pro

Re: 1/8 Autoloader 1760 SAS and tapes without barcode labels

The link in thread is broken. Here is the new download link -https://assets.ext.hpe.com/is/content/hpedam/documents/4aa6-2000-2999/4aa6-2811/4aa6-2811enw.pdf


Found on this page with other technical white papers -
https://www.hpe.com/us/en/storage/storeever-tape-storage.html#Resources
Expand the “Resources” section to “Show More”. You should see the document - ‘Bar code and RFID labels for HPE tape automation with HPE bar code labels in a highly effective tape management system technical white paper’


I work for HPE

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