1401 Error

[Troy Adams]

I receive the 1401 error stating basically it does not recognize the media. I am running 4 dailies, 1 weekly, and 1 monthly. I set up tapes 1-4 to run daily, tape 5 to run weekly and tape 6 to run monthly per instructions from HP. I just started these backup three weeks ago. This worked great the first week and has not worked since.

[D Lancaster]

Hi Troy,

It is dificult to diagnose this problem without a lot more information. Could you capture a screenshot of your job schedule screen and post it here?

DL

[Troy Adams]

I tried a print screen of the error it was too large. I will try to summarize:

Summary Error

Error 1401:Alert - Please insert compatible media.

Objects

Object Backup
Object HP Ultrium 3-SCSI(Serial Number HU106411MB)

Description

Data Protector Express is unable to find usable media. Please insert media into the loader or stand alone device which is compatible with job options. If this is a restore or verify or restore job, make sure you selected reside on the media available to the device or autoloader.

[D Lancaster]

Try capturing a log file and posting it here. Open the latest log for a the fail job. Use the "Save" button at the bottom of the log viewing window to save the log to an ASCII file then attach the file to a reply to this message.