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тАО04-03-2009 05:58 AM
тАО04-03-2009 05:58 AM
Backup error witdh DL320 and MSL2024
We get this error:
"The driver detected a controller error on \Device\RaidPort1"
this error has EVENT_ID 11
Details:
0000: 0f 00 18 00 01 00 68 00 ......h.
0008: 00 00 00 00 0b 00 04 c0 .......├А
0010: 30 00 01 ad 00 00 00 00 0..┬н....
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 0b 00 04 c0 .......├А
0038: 00 00 00 00 00 00 00 00 ........
I browsed some sites, and found the problem could be the storeport driver, but after a check in the register, I found out we don't use this driver.
All our hardware, software(symantec backupexec, win 2K3SP2) and drivers are at the latest versions.
HP L&TT test succeeded.
We use a HP smartarray P800 controller.
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тАО04-03-2009 06:20 AM
тАО04-03-2009 06:20 AM
Re: Backup error witdh DL320 and MSL2024
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тАО04-18-2009 05:07 PM
тАО04-18-2009 05:07 PM
Re: Backup error witdh DL320 and MSL2024
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тАО04-28-2009 07:03 AM
тАО04-28-2009 07:03 AM
Re: Backup error witdh DL320 and MSL2024
I repair all drives and library. I am in france. You can contact me at this adress.
mpiservices78@gmail.com
best regards
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тАО04-28-2009 11:37 PM
тАО04-28-2009 11:37 PM
Re: Backup error witdh DL320 and MSL2024
Smary array controllers doesnt support LUN Scanning feature...As you might be aware that MSL2024 is a G2 Tape Library, it needs LUN Scanning feature..
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тАО04-28-2009 11:58 PM
тАО04-28-2009 11:58 PM
Re: Backup error witdh DL320 and MSL2024
the external ultrium lto III sas tape unit is connected to the p800 controller
we have the problem with both units
we tested it with only one drive and still the same problem
i installed windows 2008 on the server and we had the same lsi_sas errors
i upgraded the storport with the driver of the hot fix KB953390
storport 6.0.6001.22232 and the backup is running ok
we are reinstalling the system with windows 2003 a we will test it with the storport
5.2.3780.4156 for windows 2003
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тАО04-29-2009 05:04 AM
тАО04-29-2009 05:04 AM
Re: Backup error witdh DL320 and MSL2024
Please HP can you figure out what is causing this, its giving HP a *very* bad reputation within my organisation. Have had every driver and firmware\BIOS patched and drives and SAS cards and cables swapped out by support.
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тАО05-18-2009 12:09 PM
тАО05-18-2009 12:09 PM
Re: Backup error witdh DL320 and MSL2024
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тАО07-23-2009 04:20 AM
тАО07-23-2009 04:20 AM
Re: Backup error witdh DL320 and MSL2024
Is the same problem evident with SC44Ge connecting to a StorageWorks 1760 SAS drive?
I am receiving "driver detected a controller error on \Device\RaidPort1"
SC44Ge Bios 6.18.5.0, Firmware 1.20.33.0, Driver 1.28.2.1
StorageWorks 1760 Firmware U29D
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тАО07-23-2009 08:32 AM
тАО07-23-2009 08:32 AM