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backup stalled at drive seek

 
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Occasional Contributor

backup stalled at drive seek

I am using Backup exec 2010 with HP 1/8 autoloader and using the automatic autoloader mode.  Backup exec is telling me my job is queued.  The autoloader status is ready and the drive status is seeking. 

 

What is drive seeking?  Why is it getting stuck at this point?

 

I am quite new to this system and any hints would be a great help.

5 REPLIES 5
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Honored Contributor

Re: backup stalled at drive seek

Make certain that your drive is at the latest firmware revision and then if possible rewrite the tape that was in the drive when it got stuck in the "seek" state.  There are a few tapes floating around that have an invalid tape index in the cartridge memory which makes spacing operations take a long time.  The latest firmware will correct those when a tape is rewritten.

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Visitor

Re: backup stalled at drive seek

Hello,

How are you? I have the same problem.

I have update the lastest version of the firmware of my HP StorageWorks 1/8 G2 Autoloader and the drive HP LTO4 Ultrim.

Now i have start a job with Backup Exec 2010 but after a long time, the job is still on queued and my drive stuck in "seek" and the backup failed.

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New Member

Re: backup stalled at drive seek

I have the same problem, were you able to solve this issue? Thanks.


@Daouda wrote:

Hello,

How are you? I have the same problem.

I have update the lastest version of the firmware of my HP StorageWorks 1/8 G2 Autoloader and the drive HP LTO4 Ultrim.

Now i have start a job with Backup Exec 2010 but after a long time, the job is still on queued and my drive stuck in "seek" and the backup failed.


 

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Occasional Visitor

Re: backup stalled at drive seek

 I have the same problem.

BE 12.5

 

Highlighted
Acclaimed Contributor

Re: backup stalled at drive seek

Run an assessment test from LTT to check if the drive is broken.

 

http://www.hp.com/support/tapetools


Hope this helps!
Regards
Torsten.

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