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bad support error 1400 hp dataprotector express

 
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New Member

bad support error 1400 hp dataprotector express

Hi
Iv'e a problem for 3 months.
I've this error 1400: bad support
the software tell me the tape is not the good tape
I've tried to erase and format the tape but it doesn't work.
It doesn't erase the name of the tape.
How can i reinitialize my tape like it was new??
the attachment show you my configuration.thanks
2 REPLIES 2
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New Member

Re: bad support error 1400 hp dataprotector express

i'd like to remove the verification of the tape and force the backup
thanks
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New Member

Re: bad support error 1400 hp dataprotector express

Hi, 

 

Any update on this issue. We are experiencing the exact same thing.

 

Thanks!