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тАО10-18-2007 09:41 PM
тАО10-18-2007 09:41 PM
Could not install LTO1840
I use (2) Ultrium-2 without problem.
I want to add a new Ultrium-4 in my windows 2003 server.
The SCSI Controller sees it and the U-4 is shown in the device manager.
The driver cannot be installed. I get the error "the file could not not found" code 0xe0000228.
I copied the files (new downloaded) (inf and sys) in the resp. locations without success too.
Thanks
Gerard
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тАО10-20-2007 06:02 AM
тАО10-20-2007 06:02 AM
Re: Could not install LTO1840
For 32 bit Win2003 you should be downloading from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=3454484&prodNameId=3454488&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=co-53120-1
When you download the driver, extract all the files and point your update selection to the holding directory:
disk_1051/drivers/WinNT/Win2003/i386
The update looks in that directory to find the .inf and .sys files.
When loaded, the driver should be version 1.0.5.1. You need that to work with the 1840.
Fingers crossed...
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тАО10-21-2007 06:02 PM
тАО10-21-2007 06:02 PM
Re: Could not install LTO1840
The same error occurs (like before)
Translated from german:
<
The hardware could not be installed.
There was an error while installing the following hardware component
Hewlett ackard LTO Ultrium-4 drive
There was a problem installing the device.
The system could not find the given file.
>
:-(
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тАО10-21-2007 07:49 PM
тАО10-21-2007 07:49 PM
Re: Could not install LTO1840
Is your system 32 bit? if it's 64 bit you'll need to point at the 64 bit directory. This should be no different to when you loaded your driver for the LTO-2!
Strange. I'm not sure what else to suggest.
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тАО10-21-2007 08:28 PM
тАО10-21-2007 08:28 PM
Re: Could not install LTO1840
I have two Ultrium-2 installed and the windows (2003) drivers are well installed Although not used.
The drives are deactivated because they are used with Veritas Backup-Exec V10.1.
I redirected a job to the new Ultrium-4 last friday and it passed successfully.
Strange that the windows drivers could not be installed. This can obviously bring some problems in the future.
Best Regards