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Data Protector Express 3.10 sp2 and Windows 2008

 
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Occasional Advisor

Data Protector Express 3.10 sp2 and Windows 2008

I just upgraded to Windows Server 2008 Standard. Now when I use Data Protector Express, it shows my machine as offline, and in services stays in 'starting' status. Any advice?
Thanks, Mary
7 REPLIES 7
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Solution

Re: Data Protector Express 3.10 sp2 and Windows 2008

3.10 its no compatible with 2008 you would need to install dpe 4.0

Here is the link for 32bits
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1144275&prodTypeId=12169&prodSeriesId=1144272&swLang=13&taskId=135&swEnvOID=4022

Pablo Alvarado Siles
Pablo Alv Siles
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Occasional Advisor

Re: Data Protector Express 3.10 sp2 and Windows 2008

I was afraid you were going to say that:(

But many thanks for the quick response:)!
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Occasional Advisor

Re: Data Protector Express 3.10 sp2 and Windows 2008

I downloaded DPE 4 and installed, but am getting the following message:

Initialization of the database driver has failed, and it could not be loaded. Please contact technical support.

Any suggestions?

Thanks
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Trusted Contributor

Re: Data Protector Express 3.10 sp2 and Windows 2008

did you choose install? or upgrade ?

should have remove dpe 3.1 and then choose install

Pablo
Pablo Alv Siles
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Occasional Advisor

Re: Data Protector Express 3.10 sp2 and Windows 2008

Yes, that is what I did. I uninstalled the old version and then chose install for the new.
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Occasional Advisor

Re: Data Protector Express 3.10 sp2 and Windows 2008

Yes, that is what I did. I uninstalled the old version and then chose install for the new.

When I look at services it seems to hang up in starting mode.
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Occasional Advisor

Re: Data Protector Express 3.10 sp2 and Windows 2008

Any thoughts? This is the new package I am trying to install:

BB116-10514-dpx-v4.00-39702-win-all-web.exe

Is that correct?

Thanks