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Data Protector Express 4.0 - Backup Exchange 2007 problems


Data Protector Express 4.0 - Backup Exchange 2007 problems

Good morning.

I have a client with a Data Protector Express installation protecting 9 servers.
One of the servers contains a Microsoft Exchange 2007.

Everything was working correctly until a couple of days ago the agent on the Exchange Server started crashing when starting to backup the mail stores.
I have upgraded Data Protector Express to latest build, but it still errors out.

I am currently using Data Protector Express 4.0-sp1 build 56906 and the error is:

Faulting application dpwinsdr.exe, version 4.0.56906.0, time stamp 0x4be84981, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e0421d, exception code 0xc0000005, fault offset 0x0000000000025e8c, process id 0x27ac, application start time 0x01cbad92f988873b.

If i disable the Exchange Server targets in the Backup Job Selection everything works great. The other files on the server containing the Exchange Server backup correctly, no errors, so the problem probably lies with the Exchange Server <-> Data Protector Express integration.

No VSS errors or Exchange errors are logged on the Event Viewer.

Anyone have any ideas i can try?

Thanks for all your time,

Márcio Santos