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тАО12-18-2008 03:22 AM
тАО12-18-2008 03:22 AM
When I execute a job which does a full backup, followed by a full verify, the system completes the backup successfully, however it proceeds to eject the tape before the verify is performed and thus the job hangs/fails with "no devices specified or all devices are now offline"
The software is being used on a HP Bladesystem C3000 enclosure with BL460C's on RHEL 5.1.
Any ideas?
Thanks in advance.
Solved! Go to Solution.
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тАО12-18-2008 05:39 AM
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тАО12-18-2008 05:45 AM
тАО12-18-2008 05:45 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
There isn't any error/alert message apart from the one stating there's no media when it comes to do the verify pass.
I've even set the option "force to append" just to make sure it wasn't a capacity issue.
It's the Ultrium blade tape drive (448C if I recall)
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тАО12-22-2008 09:43 AM
тАО12-22-2008 09:43 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
You can try to use the SP1 since 4.0 wasn't really stable.
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тАО12-23-2008 09:04 AM
тАО12-23-2008 09:04 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
I proceeded to install 4.0SP1, upgrading all the relevant machines. However, now I have an issue with the license not being recognized and the storage domain being put into evaluation mode. This never happened on 4.0 and the license key states it's permanent and active.
I upgraded from DPE SSE to DPE, however the version I received with the tape blade was 3.5SP2 and the upgrade I purchased was for 4.0SP1, would this be the problem by any chance?
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тАО12-24-2008 05:39 AM
тАО12-24-2008 05:39 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
But did you upgrade DPE 3.5 SSE to DPE 3.5 (Full) or to DPE 4.0?
You bought the upgrade license or base license for DPE 4.0?
You may need to check with your local support.
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тАО12-26-2008 11:41 AM
тАО12-26-2008 11:41 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
Product Name:
HP Data Protector Express 4.0 SP1 Upgrade from Data Protector Express Single Server Edition
This would enable me to upgrade 3.5 SSE to 4.0 SP1 I would have thought?
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тАО12-30-2008 07:47 AM
тАО12-30-2008 07:47 AM
Re: Data Protector Express 4.0 SP1 - ejects tape before verify is complete
Turns out SP1 was exactly what was needed to fix this issue.
Many thanks to all that helped.
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тАО03-02-2009 09:45 AM
тАО03-02-2009 09:45 AM