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Data Protector Express Error 3013

 
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New Member

Data Protector Express Error 3013

Hi. I'm getting errors on 3% of my backups. It appears on files that may be open or written too at the time of the backup. Error code is 3013. Has anyone got suggestions on how this can be corrected?
3 REPLIES 3
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Regular Advisor

Re: Data Protector Express Error 3013

The object specified was busy and in use by another process. This occurs when a
file is open or being used by another process when the backup occurs.

For example SQL, Exchange, etc.

Regards,

Chun
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Occasional Contributor

Re: Data Protector Express Error 3013

I have the same problem with my backups.

OS: Centos 5
Sofwtare: DPE Single Server Edition

Any solutions to this problem?
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Honored Contributor

Re: Data Protector Express Error 3013

As Chun Lin said, the problem is open files that the software cannot back up.

One thing to do would be to look at the details of the error message and determine which files are open. If they are consistently the same files, maybe you could create some type of script to close the files while the backup is running and then a second script to reopen the files after the backup is complete.

The Execution job option will allow Data Protector Express to automatically run the scripts before and after the backup is complete.

DL