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тАО10-08-2008 07:57 PM
тАО10-08-2008 07:57 PM
Data Protector Express - Error 4031
Hi,
We are using DPE to back up to a 1/2 G2 Autoloader with a 920 drive. Over the last few months, we started getting the following entry in our job log:
Daily Set 3:1 Error 4031: Unit attention
The actual media varies of course. Typically the Backup pass completes, but the Auto Verify pass will only complete to 30% - 70%. An earlier post suggested enabling the Auto Retention option. I've done that but the errors persist.
Any ideas what is causing this, or how to fix it?
We are using DPE to back up to a 1/2 G2 Autoloader with a 920 drive. Over the last few months, we started getting the following entry in our job log:
Daily Set 3:1 Error 4031: Unit attention
The actual media varies of course. Typically the Backup pass completes, but the Auto Verify pass will only complete to 30% - 70%. An earlier post suggested enabling the Auto Retention option. I've done that but the errors persist.
Any ideas what is causing this, or how to fix it?
2 REPLIES 2
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тАО10-13-2008 06:53 AM
тАО10-13-2008 06:53 AM
Re: Data Protector Express - Error 4031
Test the hardware first. Perfom a LTO drive assesment test if it passes then it means that hardware is ok so the problem could be the media.
www.hp.com/support/tapetools
Pablo Alvarado Siles
www.hp.com/support/tapetools
Pablo Alvarado Siles
Pablo Alv Siles
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тАО10-14-2008 08:23 AM
тАО10-14-2008 08:23 AM
Re: Data Protector Express - Error 4031
Error 4031 is desribed as "Device status has changed. This happens when the device is powered up, reset or had media changed. This is normal operation and ordinarily this error is not reported. In the event this error is reported, retry the operation and the condition should clear automatically."
Similar to earlier answer, the recommendation is to check to the latest firmware and drivers are applied to the autoloader. The autoloader may need cleaning or the media be worn.
Similar to earlier answer, the recommendation is to check to the latest firmware and drivers are applied to the autoloader. The autoloader may need cleaning or the media be worn.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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