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Data Protector Express SMB - Virtual Library Offline

 
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Honored Contributor

Data Protector Express SMB - Virtual Library Offline

Hi gurus,

I have Data Protector Express SMB SP2 installed on a Windows Server 2003.

I have 2 Virtual Library Devices configured (one for Disk G: and other for Disk H:).

We need to put these Virtual Libraries offline every day, in order to be able to backup the virtual media to tape.

But we are having an odd behaviour.

If, for some reason, we do not put these virtual libraries online again, and we need to reboot the system, after reboot we are not able to put them online again.

They remain offline, and the button "Run" to put them online again does not show...

We can only rename, delete, or diagnostic the device. But the diagnostic says everything is fine with the device, just that it is offline.

I find no way on the GUI to solve this...

Any ideas?

Thank you
3 REPLIES 3
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Respected Contributor

Re: Data Protector Express SMB - Virtual Library Offline

Data Protector express is a different product
This forum concerns purely Data Protector

Yes both are HP SW's and yes both SW are for taking backups

Sorry for our Marketing guys who succeed in picking doubtfull names
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Honored Contributor

Re: Data Protector Express SMB - Virtual Library Offline

I know they are different programs... i just posted this here because i can't seem to find a dedicated forum for dp express...

Do you know what the link is?
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Honored Contributor

Re: Data Protector Express SMB - Virtual Library Offline

Solved... We had to contact HP and update to version 4.0... it seems it was a bug with 3.5 SP2.