- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- Re: Data ProtectorExpress SSE lockups
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-12-2007 12:14 AM
тАО01-12-2007 12:14 AM
Data ProtectorExpress SSE lockups
i have a problem with a backup.
i have a proliant ml330 with win2003 server and HP storageworks DAT40i USB ext drive.
now ..the problem is that the service "data protect storage" freezes from time to time(every two-three days ..randomly), and then the "automatic" backup is no more automatic, coz i have to stop the process ..and restart it.
so i would like to know possible solutions ..or at least what coud be the problem.
thnx
david
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО01-16-2007 07:40 AM
тАО01-16-2007 07:40 AM
Re: Data ProtectorExpress SSE lockups
We have ocaisionally seen this on some hardware with earlier versions of Data Protector Express. If you aren't running Sevice Pack 4 (SP4) I recommend downloading a copy and upgrading. You can find a link to the software update at http://hp.com/go/dataprotectorexpress/sse
Dave L
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-18-2007 08:44 PM
тАО02-18-2007 08:44 PM
Re: Data ProtectorExpress SSE lockups
anyway ..the software for the backup is DATA PROTECTOR EXPRESS v3.10-sp2 ..is there an upgrade to this? and this month didnt work at all ...the dat casette won't come out (normaly when the backup job finishes..the dat pops out)
help?
thnx
David
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-18-2007 08:57 PM
тАО02-18-2007 08:57 PM
Re: Data ProtectorExpress SSE lockups
so should i install the sp3->sp4->patch over my 3.10-sp2? or can i directly instal sp4+patch?
thnx
david
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-21-2007 07:52 AM
тАО02-21-2007 07:52 AM
Re: Data ProtectorExpress SSE lockups
Dave L
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-23-2007 07:25 PM
тАО09-23-2007 07:25 PM
Re: Data ProtectorExpress SSE lockups
btw , i was wondering if the v3.5sp1 works with the same license i already have for 3.1sp4
coz i will upgrade the server to a ml350g5 and it would be nice to be able to use that license on a fresh v3.5sp1 install.
thnx
David
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-24-2007 08:30 AM
тАО09-24-2007 08:30 AM
Re: Data ProtectorExpress SSE lockups
You can always try the install and if id doesn't work you could start over with 3.1 and then do the upgrade since the key input is early in the installation script.
DL
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-08-2008 05:27 AM
тАО02-08-2008 05:27 AM
Re: Data ProtectorExpress SSE lockups
we finaly migrated to the new serverbut now
i have a little problem with the dat tapes.
i also updated the software to 3.5 sp2 and created a simple backup job just for test
and also formatted all the dat tapes
but whenever the backup starts i get an error 1401: Alert - Please insert compatible media.
i also checked the auto format option, before the job starts ...but nothing seems to work. the tape drive just ejects the media and gives the error 1401.
is there something i can do?
thanks
David
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-08-2008 07:52 AM
тАО02-08-2008 07:52 AM
Re: Data ProtectorExpress SSE lockups
Instead of formatting the tape, create a job to erase it. To create the job put the tape into the DAT drive and then right-click on the drive in the devices list. There should be an erase option there.
After you have erased the tape, try your backup again. The job should automatically format the tape and then use it to backup without the 1401 error.
Here is what is happening. Formatting the tape puts a header on the tape and adds it to the catalog. Data Protector Express then thinks the tape needs to be protected and will not allow it to be over-written, even with autoformat on. Erasing the tape removes the header so now it is a blank, unused tape.
Another option is to delete the tapes you formatted but haven't used yet from the catalog. Then Data Protector Express no longer knows about them and will not try to protect them. Autoformat will work correctly.
DL