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Re: DP Express SSE. Troubles after uninstall

 
Anton Parfenov
New Member

DP Express SSE. Troubles after uninstall

After uninstall HP StorageWorks Dataprotector Express SSE steel errors occur:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10000
Date: 23.06.2008
Time: 2:00:00
User: N/A
Computer: SERVERSQL
Description:
Unable to start a DCOM Server: {D61A27C6-8F53-11D0-BFA0-00A024151983}. The error:
""C:\WINDOWS\system32\ntmssvc.dll" -Embedding is not a valid Win32 application. "
Happened while starting this command:
"C:\WINDOWS\system32\ntmssvc.dll" -Embedding

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


When launching ntbackup shows this message:

Removable Storage Not Running
The Backup Utility cannot connect to the Removable Storage service. This service is required for use of tape drives and other backup devices.
Please exit and start the Removable Storage service using the System Services function of the Management Console.


The MMC Console Removable storage on open give error:

(null)
This snapin's display may be inconsistent with the Removable Storage Service. If the problem persist please restart the snapin

How can I fix this?

HP Proliant ML370 G5
Tape Library: HP LTO Ultrium 2
OS: Windows Server 2003 Ent R2
3 REPLIES 3
D Wong
Regular Advisor

Re: DP Express SSE. Troubles after uninstall

Hi Anton:

The Event ID 10000 is caused by Windows Terminal Server. Here is a Microsoft KB technote on this issue.

http://support.microsoft.com/kb/914052



Anton Parfenov
New Member

Re: DP Express SSE. Troubles after uninstall

I performed these actions, but it didn't solve the problem.
Error is still recorded. And not only when I connected to a terminal server.
D Wong
Regular Advisor

Re: DP Express SSE. Troubles after uninstall

Hi Anton:

Try reinstalling DPX software again.

Otherwise, I think you will have to rebuild your server.