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DPE 3.5SP2 on Novell OES 6.5 Hangs on restore

 
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New Member

DPE 3.5SP2 on Novell OES 6.5 Hangs on restore

Backing approx 60GB of data on a 200GB HP Ultrium1 SCSI drive using DPE works fine. However when trying to restore a single folder approx 150MB the cpu utilization rises to 90% and just hangs, at which point the server needs to be physically restarted. I tried to restore a single 2MB file which works. I tried restoring that 150MB folder twice it has hung on me. Any ideas?
2 REPLIES 2
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New Member

Re: DPE 3.5SP2 on Novell OES 6.5 Hangs on restore

error log:

Last SCSI Command
CDB Description SECURITY PROTOCOL IN
CDB a2 20 00 10 00 00 00 00 00 40 00 00 00 00 00 00
Data

Last SCSI Command With Exception
Error Description A command issued to a device contains an illegal request. This error is normally handled internally. If this error appears, the device initialization file (dpdevice.ini) may contain an error. Please make a note of this error. To locate additional information about this error, you may search our Knowledge Base at http://www.hp.com/go/dataprotectorexpress.
Error Code 4030
CDB Description SECURITY PROTOCOL IN
CDB a2 20 00 10 00 00 00 00 00 40 00 00 00 00 00 00
Data 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SCSI Status 02
Sense Code 0x05/0x20/0x00
Sense Data 70 00 05 00 00 00 00 0e 00 00 00 00 20 00 00 00 2c 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

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Honored Contributor

Re: DPE 3.5SP2 on Novell OES 6.5 Hangs on restore

Marco,

You will need to contact your local HP Support to resolve this issue. They will need to collect some additional information about your system and installation.

To find your local HP Support contact information, go to http://hp.com/go/support

DL