StoreEver Tape Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

DPE6 Windows 2008 R2, backup Files error= erreur 64: INtrouvable

 
Highlighted
New Member

DPE6 Windows 2008 R2, backup Files error= erreur 64: INtrouvable

Bonjour,

 

J'ai data protector basic v6 sur un serveur ( et d'autre aussi).

 

Mais dès que je veux faire une sauvegarde fichier (sur le système de fichier donc), j'ai un erreur erreur64: Introuvable.Je fais une sauevgarde sur un disque

 

J'ai beau cherché partout, rien sur cette erreur. Et c'est seulement quand j'utilise l'agent pour les fichiers (car system state et sql fonctionne).

 

J'ai noté ceci comme erreur dans le dossier d'installation, dossier log\ dptrace.

 

17/07/2012 14.59.42 Exception - Original: 64 - 0x00000040 Mapped:64 Location:YClientCtx::GetSnapPath:\9.0.01\YosemiteBackup\ods\dd\vam\yclientctx.cpp:2240 Description:'Introuvable'


17/07/2012 14.59.42 [YManager] Failed to add filters for object \System State\System Files Exception - Original: 64 - 0x00000040 Mapped:64 Location:YClientCtx::GetSnapPath:\9.0.01\YosemiteBackup\ods\dd\vam\yclientctx.cpp:2240 Description:'Introuvable'

2 REPLIES 2
Highlighted
Valued Contributor

Re: DPE6 Windows 2008 R2, backup Files error= erreur 64: INtrouvable

Hello,

 

We would like to encourage that this discussion should be continued in English language as this forums is a English construct-based communities as per the rules of participation (Rules(9) *see below for the url). Your post in English format will definitely help your other fellow participants to well-understand the issues and help you out regarding this.
* http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
HP Forums also supports few other languages for the same where you can select the language option located at the top right side of the EBC main page.

Regards,
Vidya
Forums Moderator

Accept or Kudo

Highlighted
Trusted Contributor

Re: DPE6 Windows 2008 R2, backup Files error= erreur 64: INtrouvable

hi,

 

the Error 64 basically is a communication failure between the Data protector express software and the tape device you are trying to use.

 

-- if you have a HP tape drive that you are using for backups, try to run the Library & tape tools of HP and test the drive to confirm.

 

-- in the DPX GUI check if you see the device entry with a " yellow Exclamation " mark !. if there is, then right click and delete that entry, restart the DPX service and the drive should come up good after that 

Regards

Raj

How to assign points? Click the KUDOS! star!