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10-23-2009 12:03 AM
10-23-2009 12:03 AM
Error 1401: Alert - Please insert compatible media
Hello,
We are using Data protector Express with a DAT72 (HPC7438A) for many months. Since 2 week, we are not able to backup due to the following message: Error 1401: Alert insert compatible media.
We don't change anything, this the same job, same tape...
What can we do ?
Many thank's for your help.
Lilian
We are using Data protector Express with a DAT72 (HPC7438A) for many months. Since 2 week, we are not able to backup due to the following message: Error 1401: Alert insert compatible media.
We don't change anything, this the same job, same tape...
What can we do ?
Many thank's for your help.
Lilian
3 REPLIES 3
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10-25-2009 08:33 AM
10-25-2009 08:33 AM
Re: Error 1401: Alert - Please insert compatible media
Hello,
Have you got test with an other new tape ?
Mybe it's an electronics problem on drive.
Best regards
Bonjour,
avez fais l'essai avec une cassette neuve ?
(cela peux aussi provenir d'un problème de carte électronique)
Cordialement.
(Si besoin envoyé moi votre mail car je suis réparateur de système de stockage)
Have you got test with an other new tape ?
Mybe it's an electronics problem on drive.
Best regards
Bonjour,
avez fais l'essai avec une cassette neuve ?
(cela peux aussi provenir d'un problème de carte électronique)
Cordialement.
(Si besoin envoyé moi votre mail car je suis réparateur de système de stockage)
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10-26-2009 09:09 AM
10-26-2009 09:09 AM
Re: Error 1401: Alert - Please insert compatible media
I am also having this same issue. It just started out of no where about a month ago please help...
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10-29-2009 08:44 AM
10-29-2009 08:44 AM
Re: Error 1401: Alert - Please insert compatible media
I am also experiencing this problem. Any tape I put in (that I have been using for a long time) is getting this error. Also, I can't erase or format the tapes. They either get this error or 1400.
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