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тАО12-18-2008 04:12 AM
тАО12-18-2008 04:12 AM
Error 1401: Alert - Please insert compatible media
Backups are not in a rotation and it happends with all media (even new tapes)
Im not sure what else i can do, i have tried to look up some more info but there is not much relating to this error besides checking rotation.
i have tried reinstalling Data Protector no luck, tried creating a new backup job no luck, tried another tape drive (same specs) no luck
Though if i try it on another machine it works alright.
If anyone could please let me know their thoughts on this issue it would be helpful!
Tim
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тАО12-18-2008 05:35 AM
тАО12-18-2008 05:35 AM
Re: Error 1401: Alert - Please insert compatible media
Are you able at least run any erase job or format job from DPE?
Can you tell me what's the tape drive you have?
OS?
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тАО12-18-2008 05:49 AM
тАО12-18-2008 05:49 AM
Re: Error 1401: Alert - Please insert compatible media
- yes, i have formatted tapes, logs show as a successful format / erase
Can you tell me what's the tape drive you have?
Tape Drive: HP DAT72 (i have tried two different tape drives)
- i have also updated firmware
OS - Windows Server 2003 Standard RC2
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тАО12-18-2008 06:39 AM
тАО12-18-2008 06:39 AM
Re: Error 1401: Alert - Please insert compatible media
What version of DP?
It acts like there is no currently available media (protection expired or none). This would be either the default pool associated with the device, with the media pool as specified in the backup specification, or in the "free pool" if so configured.
If the backup device is a tape library, then it may be that DP that the tapes are actually in the library, but DP doesn't know they are there, i.e. the library wasn't scanned after loading the tapes. In that case, scan the library
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тАО01-03-2009 03:20 PM
тАО01-03-2009 03:20 PM
Re: Error 1401: Alert - Please insert compatible media
I have tried to create a job to add tape to library with no luck (i think this is what you do)
still coming up with error 1401
Anyone have any other suggestions?
Tim
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тАО01-05-2009 06:33 AM
тАО01-05-2009 06:33 AM
Re: Error 1401: Alert - Please insert compatible media
Pablo Alvarado Siles