Error 1401: Alert - Please insert compatible media

[D Lancaster]

Yes. It is generally a USB driver problem and is more common in Win 2000 than XP or 2003. You might try looking for newer USB drivers or firmware for your computer and also download the latest DAT Driver from HP (April 07)

DL

[Luciano Ferrara]

Hi there, I have the same problem with this kind of DAT. On the same server I have two 72gb USB HP DAT and the problem is the same on both devices. What can I do? The backup worked fine for one week than it stopped to work. I am not using any rotation,full backup, erase all media, I have selected one tape, instead all of them. I upgraded the firmware and the HP software that came with.

I hope to get an answer from u guys.

Thanks

[Jose J Ramos]

Hello, this is a known problem for HP and support people I've talk to don't know what to do. Looks like its a USB driver issue because I've tried to to the backup in NT Backup to try to diagnose the problem if it was DPExpress and it stalls at about 70% of the job. I saw new drivers, firmware and tape tools for 2008, will download and see if its works.

Javier