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тАО05-27-2009 11:53 AM
тАО05-27-2009 11:53 AM
Error w/Autoloader, backups fail because of hardware issue
Backup- C:
Storage device "HP 2" reported an error on a request to write data to media.
Error reported:
The request could not be performed because of an I/O device error.
V-79-57344-34029 - A hardware error occurred.
Now, I've make sure the loader and tape drive are up to date with the latest firmware, I've made sure I have the latest device drivers for BackupExec (v11d is what were running) as well as the latest patches for BackupExec. I've also doublechecked the cables and terminator to make sure there seated well.
This server is in a locked and climate controlled room, so nobody can get to it.
Any help would be greatly appreciated! Thanks!
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тАО05-27-2009 12:01 PM
тАО05-27-2009 12:01 PM
Re: Error w/Autoloader, backups fail because of hardware issue
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тАО05-27-2009 12:34 PM
тАО05-27-2009 12:34 PM
Re: Error w/Autoloader, backups fail because of hardware issue
When I run the "Connectivity Test" I get the following error or failure:
LTO_SM_BufferRdWr:Check condition sense value returned: SenseKey = 0b,ASC/ASCQ = 47/01
Connectivity Test - FAILED.
Please check the configuration of your SCSI Bus, proper termination, proper installation of all required drivers. Then re-run the test.
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тАО05-27-2009 03:36 PM
тАО05-27-2009 03:36 PM
Re: Error w/Autoloader, backups fail because of hardware issue
Have any other devices been added to the SCSI device chain recently? In one case I remember from a while back, we'd simply exceeded the pSCSI supported cable length, and things became unpredictable, much as you mention above.
Liberty breeds responsibility; Government breeds dependence
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тАО05-28-2009 05:22 AM
тАО05-28-2009 05:22 AM
Re: Error w/Autoloader, backups fail because of hardware issue
I did power down completely both the server and tape drive, unplug power, remove and reseat all the SCSI cables, and then brought everything back up to no avail. Nothing has been added to the SCSI chain and the Autoloader is the only thing connected to that controller. Also, the SCSI chain is terminated at the tape drive too, I checked that as well...
Time to go find a cable...