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How to force eject tape

 
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helen hu
Occasional Advisor

Re: How to force eject tape

Thank you,Santhosh,your advice is helpful, I've upgrade the firmware of library & drive,and now it's ok. But why firmware ? I've used this device for more than 3 years, it's OK until the problem appeared.

Santhosh D
Valued Contributor

Re: How to force eject tape

FYI, Firmware updates includes Hotfixes for the Bugs when the product was released. so we have to make sure we are always running on latest firmware.

I have seen many issues resolved with Tape Libraries and Autoloaders where the issue gets resolved after a firmware update.

Anyway we are good to go as the issue is fixed!!