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тАО10-21-2007 09:48 PM
тАО10-21-2007 09:48 PM
Hp Dat 72 Usb internal + Data Protector Express
I will receive from the software this error :
4039 : Data error of supports detected
And actually , the storage don't work !
Do you think it's Hardware ?!
Thank for your Help !.
UsrTech.
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тАО10-22-2007 04:51 AM
тАО10-22-2007 04:51 AM
Re: Hp Dat 72 Usb internal + Data Protector Express
DL
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тАО10-22-2007 04:51 AM
тАО10-22-2007 04:51 AM
Re: Hp Dat 72 Usb internal + Data Protector Express
DL
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тАО10-22-2007 08:01 PM
тАО10-22-2007 08:01 PM
Re: Hp Dat 72 Usb internal + Data Protector Express
Thank for you help , i will try to do it !.
The Software is Data Protector Express Single Server Edition 3.10 SP4 with OS :
Win 2003 Server R2
Thank !
UsrTech
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тАО11-06-2007 08:46 PM
тАО11-06-2007 08:46 PM
Re: Hp Dat 72 Usb internal + Data Protector Express
Thank for your answer .
Adding the copy of ecran of the error message.
It's in french !
Thank for your Help.
UsrTech
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тАО11-07-2007 03:48 AM
тАО11-07-2007 03:48 AM
Re: Hp Dat 72 Usb internal + Data Protector Express
4039 DCERR_MEDIA_DATA_ERROR
Media data error detected
Device has detected a media error. This may be caused by bad or worn media, device in need of cleaning, hardware problems and sometimes by attempting to use compressed format media in a device that does not support compression. Try head cleaning, different media/device or bulk erasure of media (Only if media/device does not use pre-recorded Servo tracks)
So it is either a bad tape or a bad drive. Try checking the drive out using HP's Library and Tape Tools. It is available for free download at hp.com under the software download section for your tape drive.
DL
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тАО11-07-2007 08:03 PM
тАО11-07-2007 08:03 PM
Re: Hp Dat 72 Usb internal + Data Protector Express
Thank for your translation !
Don't have use the hp tool (thank for your link ).
I push the button "Continue" , next another error appear (here : 4075 !) , same action click on button "Continue".
Then eject the data Cartridge !
At the end Data Express Protector don't show error.
Before to try to use the Data Protector
I use the data cartridge cleaner !
Then insert the same Cartridge, and the soft launch immediatly a backup !
Actually , work correctly !.
And all the Friday , the data cartridge cleaner is using !.
Thank for your help !
UsrTech